Senior Account Executive, Corporate Issues & Reputation

Job description

### About Us At **We.**, we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations. We've learned that beneath even the most unruly situations — whether it's a global crisis, an emerging technology, or a sweeping organizational change—lies a simple human need. That need could be for trust, connection, safety, or a sense of purpose. But it’s always there. And it is only by uncovering these truths that we can make real, meaningful progress. **About the Role** The Senior Account Executive will support communications strategy and media engagement for Microsoft's business, helping protect and strengthen brand reputation by translating complex issues into clear, credible narratives for key audiences. This role involves managing day-to-day client needs, supporting PR campaigns, producing reports, and fostering strong media and influencer relationships. Ideal candidates are proactive communicators with strong analytical writing and relationship-management skills and a passion for helping organizations communicate clearly in moments that matter. **Responsibilities** - Support high-volume media cycles across corporate issues and company news announcements, helping coordinate responses and drive execution in fast-paced environments. - Build and maintain relationships with reporters, industry influencers, and content creators, identifying opportunities to place stories and strengthen client visibility. - Serve as a day-to-day contact for clients and internal stakeholders, providing informed recommendations, tracking action items, and helping ensure workstreams remain on schedule. - Draft and develop a wide range of communications materials, including pitches, media materials like FAQs, executive briefing documents, reactive statements, and coverage reports. - Monitor and analyze media coverage, industry trends, competitive activity, and emerging issues; translate findings into actionable insights and recommendations for clients and teams. - Coordinate cross-functional efforts across multiple client, agency, and partner teams to gather information, align messaging, and support program execution. - Support integrated earned, owned, social, and influencer campaigns that advance business objectives and support reputation goals, by coordinating deliverables and tracking performance - Contribute ideas and recommendations during planning sessions and brainstorms, helping identify creative storytelling opportunities and new approaches to audience engagement. - Other duties as assigned. **Qualifications** - 3-5 years of experience in integrated communications/PR, preferably in an agency setting and/or within an applicable industry. Understanding of communications workflows. - Minimum of 2 years of experience with corporate image, issues/crisis management, and/or strategic communications across multiple audience segments. - Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint, and Excel) and experience using AI tools like Copilot. **Preferred Qualifications** - Demonstrated customer service orientation, and ability to establish a consulting relationship with clients - Experience engaging with reporters, and desire to foster media relationships and place stories - Exceptional attention to detail and strong editorial judgment, including proficiency in AP style and ability to edit for accuracy, clarity and consistency - Ability to analyze the news and social media environment, and provide strategic recommendations based on business and industry knowledge - Ability to synthesize complex information and translate it into clear, compelling content for a variety of audiences. - High level of initiative; takes accountability for role on projects - Ability to work in a fast-paced team environment (frequent tight deadlines, shifting priorities, multitasking, etc.) - Ability to read, write, and speak English and experience working with colleagues or clients across multiple locations - May need to work more than 40 hours per week on occasion #LI-AK1 #hybrid **Compensation** The base annual salary range for this role, applicable across all U.S. locations, is outlined below. The actual salary may vary based on several factors such as business requirements, job responsibilities, skills, experience, and geographical location. Salary Range $72,000—$78,000 USD ### Benefits As part of our commitment to the success and well-being of our team, regular employees working 20 hours or more per week are eligible for the following benefits: - Comprehensive benefits program including medical, dental, and vision coverage - Pretax accounts including HSA (company match), Medical & Dependent Care FSA - Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days - Short & Long-Term Disability, paid by company - Parental Leave, up to 12 weeks for birthing and non-birthing parent - Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition - Community Engagement, up to 24 hours - Bi-annual Wellness Credits, up to $300 per year - Support with home office equipment - Monthly Technology Credit (to offset internet / phone costs) - 401(k) Traditional and Roth options with company match - Learning and Development Programs for our employees ***Equal Opportunity:*** ***We.** provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.* ***Diversity and Inclusion:*** ***We.** values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.* **North America non-remote employees are required to come into the office 3 days a week.**