Senior Account Executive - Western Europe (Italy)

nice

Italy - Remote · Remote · Italy

Posted Feb 16, 2026

Other
Remote
CX - Agentic Experience Automation

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the role all about?

We're looking for an experienced Enterprise Account Executive to join our expanding Western Europe Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

Location: Italy
Territory: Italy (Western Europe)

Employment Structure
As NICE Cognigy currently does not have a legal employing entity in Italy, successful candidates will be employed through an approved Employer of Record (EOR) partner. This arrangement provides local employment compliance, payroll administration, and statutory benefits in accordance with Italian employment regulations, while working exclusively as part of the NICE Cognigy team.

How will you make an impact?

Acquiring new enterprise companies from all industries across Western Europe (Italy as primary focus)
Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
Developing, maintaining and reviewing territory plans that outline how you will meet business goals
Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
Coordinating responses to RFPs/RFIs
Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
Representing Cognigy at trade fairs or events that are customary in the industry
Preparing, presenting and conducting demos, presentations and customer meetings
Using CRM effectively and consistently to track sales cycles/engagement

Have you got what it takes?

You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment
You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase
You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)
Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment
What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
You can balance driving a sales cycle independently while leveraging internal resources
You are comfortable leveraging a partner channel to support the sales process
Fluency in Italian and English is required

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About Cognigy

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.

Requisition ID: 9760

Reporting into: Director, Sales Western Europe

Job type: Individual contributor.

#LI-Remote

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.