Senior Account Manager

Job description

About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. THE OPPORTUNITY The Sales Team is at the forefront of building client relationships and driving revenue through enhancing clients work flow. This role focuses on retaining clients and upselling within existing accounts. There is a high degree of collaboration between other teams to execute the sales growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top tier customer experience. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your Sales career. WHAT YOU'LL WORK ON Every day is different, but here’s an example of the kind of things you’ll work on: - Managing and building strong relationships across a book of key 9fin clients - Driving account expansion across existing accounts, targeting 135% net retention - Demonstrating new features & products from the 9fin platform to clients - Attending relevant industry conferences and events - Developing pricing strategies to upsell and cross sell additional 9fin products & services - Engaging with senior decision makers and influencers at existing clients to understand future business / product opportunities - Maintaining up to date records of client interactions via our CRM ABOUT YOU This role will be a great fit if you: - 6+ years of relevant account management experience (Capital Markets, B2B Sales or Business Development) - A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buy-side, sell-side & advisory community - A track record of managing & growing a book of enterprise clients (min $1m+ book of business) - Ability to plan and prioritize important tasks and work with accuracy and attention to detail - Effective written and verbal communication skills conveying messages accurately and concisely - Team player, but also able to work effectively alone (help is always at hand if you need though!) - Existing relationships / network within the Leveraged Finance community would be beneficial OUR BENEFITS We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance - Competitive Salary: $130,000-$150,000 - Bonus opportunities + commission - 401(k) (9fin pay 3%, employee contributions are uncapped) - Private Health Insurance, with Dental and Vision - Paid sick leave - Disability Insurance (New York) - Commuter Benefit Time off - 25 vacation days per year - Local public holidays - Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work - Work abroad for up to 3 months a year - 1 month paid sabbatical after 5 years of service - Enhanced parental leave & flexible working arrangements available Training & Culture - Professional learning and development budget - AI experimentation budget of $1,000 per employee to trial AI tools - Bi-annual team socials - Summer and Winter company social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.