We have an exciting opportunity for an accomplished and forward-thinking Senior Account Manager to join us in our London studio to work with our fantastic portfolio of consumer clients. We're looking for a confident and organised individual who will be playing a crucial role in strategically leading the day-to-day relationship with clients, helping them position and transform their brands across multiple touchpoints and the consumer journey - from brand identity and packaging through to motion, activation, and experience. What you will do; Strategically lead the day-to-day relationship with clients and continue to build wider strong relationships Help clients position their brands across multiple touchpoints and the consumer journey - from brand identity to packaging, through to motion, activation, and experience Lead account and project activity, identifying any road-blockers or potential issues ahead and solving these proactively Drive forward the creative for any brief, partnering with the creative teams to deliver with excellence Deep understanding of the client's business and needs, understanding their product/service, goals, motivations, pressures, and challenges Bring strategic insight to client conversations and refocus creative teams and clients with strong negotiation skills Strong commercial acumen to scope and deliver viable project plans, budgets and timelines RequirementsWhat you'll have done; You have previous experience working in a similar agency environment You have experience of working with clients across a global footprint You have proven confidence to negotiate and communicate with both peers and clients You have experience working on FMCG or consumer product brands, with an understanding of packaging and production processes — from artwork management through to print and manufacturing You have held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from the beginning to end of a project You possess strong financial skills with the ability to deliver on client needs and budget You have the ability to think about the "big idea" with strong attention to detail and proven execution Who you are;You are a natural leader, comfortable at guiding conversations and identifying new opportunities that stretch both the scope of the work and brands, ultimately delivering organic growth You have great attention to detail and sound commercial acumen You are a proactive self-starter with a curious nature and have the ability to demonstrate both creativity and intellect about what's next for the brand and your clients You have fantastic communications skills, both verbal and written You are highly organised and able to make quick and smart decisions You are eager to explore the next new ways in all aspects of a brand, having awareness of the latest brandworld insights and trends as well as understanding how brands engage with customers across an omni-channel basis You are a natural problem seeker and solver An Animal lover, this role may involve Puppies, Kittens and other furry friends BenefitsWhat we offer;Alongside a market appropriate salary commensurate with the level of this role, you will have access to an outstanding benefits package including:26 days base holiday plus Christmas closure, inspiration days and oxygen days5% pension contribution with salary sacrificeHybrid working environment 2-3 days in the office with an anchor day (Thursday)Flexible working hours (8-10am and 4-6pm) and 3PM finish FridaysMonthly home working allowanceAnnual salary review and bonus schemePerformance based promotionsHealthcare cashback scheme and life assuranceEnhanced parental benefitsAnnual Summer and Christmas partyUp to 4 weeks’ ‘Workcation’ every year
We have an exciting opportunity for an accomplished and forward-thinking Senior Account Manager to join us in our London studio to work with our fantastic portfolio of consumer clients.
We're looking for a confident and organised individual who will be playing a crucial role in strategically leading the day-to-day relationship with clients, helping them position and transform their brands across multiple touchpoints and the consumer journey - from brand identity and packaging through to motion, activation, and experience.
What you will do;
- Strategically lead the day-to-day relationship with clients and continue to build wider strong relationships
- Help clients position their brands across multiple touchpoints and the consumer journey - from brand identity to packaging, through to motion, activation, and experience
- Lead account and project activity, identifying any road-blockers or potential issues ahead and solving these proactively
- Drive forward the creative for any brief, partnering with the creative teams to deliver with excellence
- Deep understanding of the client's business and needs, understanding their product/service, goals, motivations, pressures, and challenges
- Bring strategic insight to client conversations and refocus creative teams and clients with strong negotiation skills
- Strong commercial acumen to scope and deliver viable project plans, budgets and timelines
Requirements
What you'll have done;
- You have previous experience working in a similar agency environment
- You have experience of working with clients across a global footprint
- You have proven confidence to negotiate and communicate with both peers and clients
- You have experience working on FMCG or consumer product brands, with an understanding of packaging and production processes — from artwork management through to print and manufacturing
- You have held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from the beginning to end of a project
- You possess strong financial skills with the ability to deliver on client needs and budget
You have the ability to think about the "big idea" with strong attention to detail and proven execution
Who you are;
- You are a natural leader, comfortable at guiding conversations and identifying new opportunities that stretch both the scope of the work and brands, ultimately delivering organic growth
- You have great attention to detail and sound commercial acumen
- You are a proactive self-starter with a curious nature and have the ability to demonstrate both creativity and intellect about what's next for the brand and your clients
- You have fantastic communications skills, both verbal and written
- You are highly organised and able to make quick and smart decisions
- You are eager to explore the next new ways in all aspects of a brand, having awareness of the latest brandworld insights and trends as well as understanding how brands engage with customers across an omni-channel basis
- You are a natural problem seeker and solver
- An Animal lover, this role may involve Puppies, Kittens and other furry friends
Benefits
What we offer;
Alongside a market appropriate salary commensurate with the level of this role, you will have access to an outstanding benefits package including:
- 26 days base holiday plus Christmas closure, inspiration days and oxygen days
- 5% pension contribution with salary sacrifice
- Hybrid working environment 2-3 days in the office with an anchor day (Thursday)
- Flexible working hours (8-10am and 4-6pm) and 3PM finish Fridays
- Monthly home working allowance
- Annual salary review and bonus scheme
- Performance based promotions
- Healthcare cashback scheme and life assurance
- Enhanced parental benefits
- Annual Summer and Christmas party
- Up to 4 weeks’ ‘Workcation’ every year
Elmwood overviewIn an increasingly distracted, messy and fragmented world, it’s hard to hold people’s attention and easy to lose focus. The brands that stand out and achieve greatness are better by design. With clear intent, they create demand by being meaningful, momentous and memorable. They attract attention, spark the imagination, engage communities and are alive to culture.elmwood builds brands with intent – creating visions, strategies, identities and experiences that are better by design.We have a talented team of professionals in client service, strategy, creative, and operations. We collaborate closely across our four international studios in Singapore, Shanghai, London, and New York to deliver outstanding design and brand solutions for the world’s top brands.Our commitment to you is to Rise with Intent. We know we can only achieve our ambitions when our people achieve theirs. So, we are designing a better employee experience, intentionally empowering our employees to explore their skills, enhance their knowledge, and embrace their unique potential. At Elmwood, we are intent on EXTRAORDINARY intent on INCLUSION, and intent on PROGRESS.
Elmwood overview
In an increasingly distracted, messy and fragmented world, it’s hard to hold people’s attention and easy to lose focus. The brands that stand out and achieve greatness are better by design. With clear intent, they create demand by being meaningful, momentous and memorable. They attract attention, spark the imagination, engage communities and are alive to culture.
elmwood builds brands with intent – creating visions, strategies, identities and experiences that are better by design.
We have a talented team of professionals in client service, strategy, creative, and operations. We collaborate closely across our four international studios in Singapore, Shanghai, London, and New York to deliver outstanding design and brand solutions for the world’s top brands.
Our commitment to you is to Rise with Intent. We know we can only achieve our ambitions when our people achieve theirs. So, we are designing a better employee experience, intentionally empowering our employees to explore their skills, enhance their knowledge, and embrace their unique potential. At Elmwood, we are intent on EXTRAORDINARY intent on INCLUSION, and intent on PROGRESS.
