Senior Account Manager SaaS

About the role

Binocs is our SaaS solution built for complex planning and scheduling in QC labs and CGT operations. Our enterprise customer base is growing globally, especially across life sciences. As we continue to grow our recurring SaaS business across global life sciences clients, we’re leveling up our commercial operations. We’re hiring a Senior Account Manager to strengthen and grow our commercial footprint across global life sciences clients.

This role combines hands-on account management with the opportunity to contribute to how we further structure and scale our sales approach over time. You’ll bring strong commercial drive and relationship skills, while showing a clear interest in how sales processes and operations can evolve as you grow in the role.

Your role is:

• Owning and executing E2E Binocs sales trajectories, which can range from pilot projects to large programs, x-sells and renewal discussions

• Own and grow strategic accounts, driving renewals, upsell, and long-term client relationships.

• Contribute to improving how we sell by gradually taking an interest in sales processes and tools, performance tracking, and ways of working.

Key responsibilities

• Own your account plans and client engagement, ensuring strong pipeline development and long-term growth.

• Drive renewals, upsell, and cross-sell activities to grow existing accounts.

• Review and challenge deal quality, ensuring clarity and consistency.

• Support commercial performance tracking through dashboards and insights, in close collaboration with sales leadership.

• Contribute to the development of scalable frameworks that support repeatable sales success over time.

• Share best practices, coach team members, and help raise commercial maturity.

• You’ll collaborate with teams across Belgium, the US, and APAC—supporting a global client base mostly headquartered in Europe and the US.

#LI-JC1

About you

• You bring 5+ years of B2B commercial experience in SaaS or enterprise software, ideally having carried a quota or run deals yourself.

• You hold a Master’s degree in Business/Engineering or a similar field.

• You combine hands-on sales credibility with the ability to bring structure to sales processes, forecasting, and commercial operations.

• You’ve led initiatives that turned strategy into execution and know how to balance analysis with commercial instinct.

• You’re confident working across functions and seniority levels, and you can win buy-in from sales colleagues by speaking their language.

• Experience in selling into life sciences, lab-, or manufacturing environments is a strong asset.

• You’re not afraid to take ownership—switching easily between designing frameworks and jumping into day-to-day execution.

• You are fluent in English; other languages are a plus.

• You’re comfortable in a hybrid environment and open to working with global stakeholders across time zones.

• You feel connected with and are ready to represent our company values: dig deep, own it, come together, move fast and be kind!

• You show a willingness to travel globally and to work in a hybrid working model.

• You have a valid driver’s license or will obtain one in the next 6 months.

Why join us?

• Join a strong sales organization for a market-leading product in full expansion that is used by large international clients.

• You’ll be part of the system behind our growth: Take ownership of the structure, rhythm, and insight that powers our commercial engine.

• Make an impact: help shape how Binocs scales commercially across regions, teams, and global life sciences clients.

• Go global: Operate in an international setup with global clients and multi-region teams.

• Grow with us: this is a promising seat in a growing SaaS business, with room to evolve toward commercial leadership.

• For a great work-life balance, we offer 50% remote working and flexible working hours.

• Our offices are located in Mechelen and Aalst – easily reachable by the E19 and E40.

• Room for initiative and to enhance your personal and professional skills but most importantly: room to be yourself.

• Every career is unique, and for that, we have clear and transparent career paths at Bluecrux. This can also be customized according to your needs.

• Enjoy benefits such as a competitive salary, including a bonus and an electric company car with convenient charging options.

About us

At Bluecrux, we transform supply chains into smart, efficient value chains through a blend of expert consulting and cutting-edge technology. We collaborate closely with industry leaders like Johnson & Johnson, GSK, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and many more – creating partnerships that drive meaningful impact. With a global presence in Europe, the US and APAC, we're committed to shaping the future of value chains, one success story at a time.

Binocs technology

Binocs is the global #1 SaaS solution for scheduling and planning in Quality laboratories and CGT production. Featuring AI-enabled scheduling, scenario-based capacity planning, demand and operations management, intelligent sample campaigning, and advanced performance management, Binocs offers the end-to-end visibility and control that will bring your operational optimization to the Cutting X.

Empower your teams with confidence in their workplans, enhancing productivity and maximizing SLA adherence.