Senior Accounts Receivable Billing Specialist at geotab | AI Job Board

Job description

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Accounts Receivable Billing Specialist who will be responsible for supporting the accuracy and integrity of Geotab's billing operations — resolving billing inquiries, driving invoice accuracy, and contributing to continuous improvement across accounts receivable processes. If you love working with financial systems and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Accounts Receivable Billing Specialist, your key area of responsibility will be ensuring billing accuracy and integrity across Geotab's invoice-to-cash operations. You will be responsible for preparing, reviewing, and posting manual billings, credit notes, and billing adjustments in Dynamics 365, validating invoices prior to distribution, supporting month-end close activities, and assisting with billing setup for new customers. You will also need to investigate and resolve billing inquiries from customers, partners, and internal stakeholders, analyze billing data to identify recurring patterns and systemic issues, and contribute to the development of process documentation and SOPs. You will need to work closely with Collections, Cash Application, Sales, Revenue Operations, and Customer Success teams to support clean hand-offs and the resolution of contract-to-invoice discrepancies.

To be successful in this role you will be a detail-oriented, collaborative problem-solver who communicates billing details with clarity and professionalism. In addition, the successful candidate will have a strong command of D365 Finance & Operations, a solid understanding of B2B billing workflows, and the ability to thrive in a maturing, fast-paced finance environment.

How you'll make an impact:

Prepare, review, and post manual billings, credit notes, and billing adjustments in Dynamics 365 in accordance with internal controls, approval workflows, and revenue recognition policies.
Review and validate invoices for accuracy prior to distribution, identifying and correcting errors at the source to prevent downstream disputes and collections activity.
Support accurate billing setup for new customers, ensuring subscription terms, pricing, and billing cycles are correctly configured at activation.
Assist with month-end close activities, including billing accruals, account reconciliations, and audit support.
Support the resolution of billing inquiries from customers, partners, and internal stakeholders, investigating root causes and resolving standard discrepancies with accuracy and professionalism; escalating complex issues as appropriate.
Research billing discrepancies and misapplied charges; coordinate with the Collections and Cash Application teams to ensure complete and accurate account resolution.
Collaborate with Sales, Revenue Operations, and Customer Success to support the resolution of contract-to-invoice discrepancies; escalates billing-related blockers to the appropriate team or manager.
Support Geotab global strategic initiatives as required.
Analyze billing data to identify patterns and recurring error sources; escalate systemic issues and support process improvements to improve upstream billing accuracy.
Contribute to the development of internal billing SOPs, process documentation, and training materials to support team consistency and knowledge transfer as the billing function matures.

What you'll bring to this role:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field; equivalent combination of education and/or work experience in a related field may be substituted.
5+ years of progressive experience in accounts receivable, billing, or a related finance function in a B2B SaaS environment.
Experience processing and posting credit notes, billing adjustments, and invoice corrections.
Demonstrated hands-on experience with D365 Finance & Operations or a comparable ERP system in a billing or AR capacity.
Experience supporting billing inquiries and customer-facing communications.
Working knowledge of invoice-to-cash processes, credit memo workflows, and billing adjustment procedures in a B2B environment.
Proficiency in analyzing billing data to identify trends, error patterns, and process gaps.
Ability to collaborate cross-functionally with Collections, Cash Application, Sales, Revenue Operations, and Customer Success teams and build effective working relationships across functions without direct authority.
Strong attention to detail with the ability to translate billing details into clear, professional explanations for customers, partners, and non-finance stakeholders.
Comfortable working in an environment where processes are still being formalized, with the ability to contribute to process improvements that support accuracy and scalability.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.