Senior Accounts Receivable Specialist

Job description

**Who we are:** Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us. **Why is this role important to Field Nation?** Field Nation’s Accounts Receivable team is growing to continue offering the most efficient and streamlined support to both internal and external stakeholders. As a Senior Accounts Receivable Specialist, you will play a critical role in ensuring accurate and timely billing processes for an important selection of customers, supporting positive relationships, and contributing to the organization’s overall financial health and operational efficiency. This position reports to the Senior AR Manager and is based in Minneapolis, MN. Remote candidates with the right skillset will also be considered. ### What you'll get to do: - Serve as primary point of contact and subject matter expert for billing-related inquiries, providing exceptional support and timely resolution. - Research and resolve billing discrepancies, collaborating and coordinating with internal departments and stakeholders. - Monitor accounts receivable aging, following up on outstanding balances and escalating as needed. - Review and process invoices for a select portfolio of customer accounts, ensuring timely and accurate billing. - Analyze and provide reporting on assigned customer accounts, including status updates, trends, and key issues to internal stakeholders. - Proactively identify and recommend process improvements to billing with a goal to improve overall billing efficiency, accuracy, and customer experience. ### You might be a good fit if you have: - Bachelor’s degree in Accounting, Finance, or Business. - 3 - 5 years accounting/finance experience, technology, SaaS, or marketplace industries preferred. - Experience with ERP and financial systems (NetSuite strongly preferred). - Proven ability to adapt to fast growth and system/process change. - Expert knowledge of Excel. - Proven ability to think critically and demonstrate strong problem-solving and analytical skills. - Ability to collaborate cross-functionally, including with offshore accounting teams. - Excellent attention to detail. ### Why we think you'll love it here: - Exposure to cutting-edge technologies to solve meaningful problems - Collaborative, values-driven culture that balances rigor with innovation - Unlimited paid time off - Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off! - Individualized growth + development plans - Strong values around work/life balance - Community involvement opportunities - Competitive benefits: medical, dental, vision, paid parental leave + 401K