Senior AI Business Analyst/ Project Manager (IGT1)

Job description

About the role: Ultimo is using AI to transform how their own internal teams work across Sales, Services, Support, HR, Finance and Marketing. As Senior AI Business Analyst, you'll own our internal AI products and agents end-to-end from discovery through delivery, launch and adoption. We are not just adding AI to our processes; we are transforming the way our company works. The Senior AI Business Analyst turns business problems into valuable and usable AI solutions. Working within the AI Transformation Team, you will work with business stakeholders and technical teams to identify opportunities, define product requirements, prioritise the backlog, and guide AI products from idea to launch and continuous improvement. Key Responsibilities: Collaborating and establishing a clear product vision for the internal AI solutions together with leadership aligned with organizations’ business objectives. Working with internal business stakeholders to understand processes, challenges, and opportunities where AI can create meaningful value. Translating business needs into clear, practical product requirements and solutions. Managing and continuously refining a goal-oriented AI product backlog, prioritising items based on value, impact, risks, and dependencies. Delivering AI product increments in close collaboration with technical teams. Defining clear acceptance criteria and ensuring solutions meet the intended business needs. Supporting the launch and adoption of AI solutions by communicating their purpose, capabilities, and value to users. Gathering feedback and usage insights to continuously improve AI products and identify new opportunities. Keeping up to date with relevant AI developments, including enterprise AI, and identifying practical opportunities to apply them within the business. A degree in Computer Science, Information Technology, Business IT & Management, or a comparable field. 4+ years of experience as a Project Manager, Business Analyst, Product Owner, or similar role. Strong experience in requirements analysis, backlog management, and Agile ways of working. Excellent verbal and written communication skills. Experience working in multidisciplinary teams and managing internal and external stakeholders. Strong understanding of business processes and the ability to translate business needs into practical solutions. Demonstrates critical thinking, analytical decision-making, and a value-driven mindset. Experience presenting solutions, facilitating discussions, and gathering feedback from stakeholders. Good understanding of AI concepts and their practical application in business. We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP About IGT1 IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates and also a sister company of IFS. At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. About the client: Ultimo Ultimo is a leading provider of Enterprise Asset Management (EAM) software for organisations where physical assets are mission-critical to operations. Our platform supports maintenance, inspections, compliance, safety, and asset lifecycle management across environments — from utilities and energy providers to logistics networks and industrial businesses. In these industries, uptime, reliability, and operational control are not optional — they are fundamental. Ultimo is part of IFS, combining the stability and global scale of a leading enterprise software group with the agility and entrepreneurial culture of a focused, product-led organisation. Today, Ultimo operates with strong foundations: a proven product, long-standing customer relationships, and a clear ambition to continue raising the bar in how asset-intensive industries operate.