Senior AI PM for Data and Governance

Job description

SENIOR AI PRODUCT MANAGER, DATA, ANALYTICS, EVALUATION & GOVERNANCE Transform healthcare with us. At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring, working alongside leading health systems to drive real change. This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board. JOB SUMMARY Qualified Health is seeking a Senior AI Product Manager to own the connected core of our platform: data, analytics, evaluation, and governance. That means the data layer as a product, the analytics and insights surfaces our customers see, the evaluation frameworks that tell us whether AI outputs meet the bar, the governance spine that makes all of it safe to run in healthcare, and the contracts that connect the data organization to every product we ship. These four are one system: data feeds the products, analytics measures them, evaluation proves they work, and governance makes them trustworthy at scale. This is an integrator and enabler role, not a control role. The data platform and analytics teams own their domains, their delivery, and their technical decisions; that does not change. What is missing today is the connective tissue: product-shaped data work is spread across a data platform team, an analytics and new-product team, and a platform engineering organization, and nobody owns the seams between them. You are that person. You make these teams faster by absorbing the coordination work that currently lands on their leads: writing the acceptance criteria before build, defining the contracts between teams, running intake and prioritization for analytics asks, and making sure what gets built once is reusable everywhere. When a care gap product needs a data pipeline, you make sure it is scoped once, built to generalize, and reusable for the next customer. When a dashboard metric ships, you make sure it is defined once, governed, and consistent everywhere it appears. When engineering and data disagree about who owns a layer, you are the person who has already written it down. Your success is measured by whether the data platform and analytics teams say you make them faster. If they route around you, the role has failed. You will sit on the Platform pod, reporting to the SVP of Product, and partner daily with the data platform lead, the analytics and new product development lead, engineering leadership, and peer product managers. WHAT YOU WILL OWN You own products, contracts, and processes. The teams own their domains. - The data layer as a product: The serving contracts, gold-layer marts, and semantic views that assistants, chat, workflows, and dashboards consume. Defined once, versioned, and stable enough that the data platform can refactor underneath without breaking products. The data platform team builds and owns the platform; you own the product definition of what it serves and to whom. - Analytics and insights products: Customer-facing dashboards, usage and adoption analytics, cost and token observability, and the KPI catalog. One definition per metric, a lightweight vetting process for anything customer-facing, and no metric proliferation. The analytics team owns the builds; you own intake, prioritization, and the catalog so requests stop arriving from every direction at once. - Data product pipelines for clinical products: The data and scoring pipelines behind products like Care Gap Optimizers: acceptance criteria written before build, generalization requirements set at the start, and clear seams between data, AI engineering, and application engineering. - Evaluation as a product: The frameworks, datasets, and gates that determine whether an AI output is good enough to ship and stays good enough in production: validation criteria before build, generalization requirements at full population scale, and post-go-live monitoring. Evaluation stops being a per-team improvisation and becomes shared platform capability. - Governance as a product: The controls and evidence that make AI safe to run in healthcare: what is monitored, what is auditable, what a customer's compliance team can be shown. Governance is the platform's spine and its differentiator; you make it a product surface, not a checklist. - Team Integrations and Hand-offs: Written contracts for who owns ETL, business logic, evaluation, and serving across the data organization and platform engineering, so process questions are settled in documents instead of escalations. KEY RESPONSIBILITIES - Own the roadmap for data and analytics products, balancing customer commitments, internal builder needs, and platform reuse - Map every analytics question to its source system (product databases, event analytics, observability tooling, the lakehouse) and own the architecture decisions for how data lands in the serving layer: tables, granularity, fields, cadence - Turn per-customer data builds into reusable data products with clear interfaces, so the second customer costs a fraction of the first - Define and enforce generalization requirements for scored and modeled outputs: what was validated on hundreds of patients must hold at hundreds of thousands - Write complete acceptance criteria before work commits to a sprint; no ambiguity reaches engineering or data - Run the vetting process for customer-facing KPIs and own the metrics catalog end to end - Own cost observability as a product: every model call attributed, every workflow priced, actuals replacing estimates - Define the evaluation gates for AI-powered products (validation, generalization at scale, post-go-live monitoring) and own them as reusable platform capability rather than per-product improvisation - Own the governance product surface: audit trails, monitoring, and the evidence customers and their compliance teams need to trust AI in production - Partner with the data platform and analytics leads to establish and maintain ownership contracts for ETL, business logic, and integration surfaces - Define success metrics for reuse and data product health (component adoption, time-to-second-deployment, ingestion completeness, metric consistency) and use them to drive prioritization - Navigate healthcare regulatory requirements (HIPAA, data privacy, clinical safety) as first-order product constraints REQUIRED QUALIFICATIONS - Bachelors Degree in Engineering, Computer Science, or a related technical field - 6+ years of product management experience, with 3+ years owning data, analytics, or platform products - Demonstrated pattern recognition across products: you have taken data capabilities built for one customer or team and turned them into shared products others adopted - Deep technical fluency: you can go toe-to-toe with engineers and data engineers on pipelines, medallion architectures, semantic layers, and APIs, and you can read a schema and write SQL - Experience defining and governing metrics: KPI catalogs, semantic layers, or analytics products at scale - Experience with AI/ML evaluation or model quality: eval frameworks, offline/online testing, or monitoring of models in production - Experience with enterprise data integration; EHR data (Epic Clarity/Caboodle, HL7, FHIR) is a strong plus - Experience shipping products in regulated environments (healthcare, finance, or similar) - Excellent communication skills: you can explain data architecture tradeoffs to executives and product requirements to engineers, and you can influence teams you do not manage - Comfort with ambiguity and ability to make decisions with incomplete information - Able to work onsite in Palo Alto 3 days/week Bonus: Understanding of healthcare operations, health system IT environments, clinical data models, or AI governance frameworks (NIST AI RMF, ISO 42001). WHY JOIN QUALIFIED HEALTH? This is an opportunity to join a fast-growing company and a world-class team that is poised to change the healthcare industry. We are a passionate, mission-driven team building a category-defining product. We are backed by premier investors and are looking for team members excited to do the best work of their careers. Our employees are integral to achieving our goals, so we are proud to offer competitive salaries with equity packages, robust medical/dental/vision insurance, flexible working hours, hybrid work options, and an inclusive environment that fosters creativity and innovation. OUR COMMITMENT TO DIVERSITY Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status. Pay & Benefits: The pay range for this role is between $170,000 and $200,000 and will depend on your skills, qualifications, experience, and location. This role is also eligible for equity and benefits. Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.