Senior Analyst, Client Analytics

Job description

**Company Overview:**[Blink Health](https://www.blinkhealth.com/) is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. [BlinkRx](https://www.blinkhealth.com/blinkrx) is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! ## **Overview** The **Senior Analyst, Client Analytics** develops insights that help pharmaceutical manufacturer clients understand **program performance, prescription trends, and the patient journey**. This role partners closely with **Client/Account Management, Operations, Data Engineering** and other teams to turn complex data into actionable insights that strengthen client relationships and drive program performance. The ideal candidate combines **expert-level SQL and data modeling skills** with strong business acumen, client storytelling capabilities, and an AI-forward approach to analytics. ## **Key Responsibilities** ### **Client & Patient Journey Analytics** - Partner with **Client/Account Management** to provide analytics supporting pharmaceutical manufacturer relationships, business reviews, and program optimization. - Develop and maintain **client KPIs, dashboards, and scorecards** focused on prescription, patient journey, and program performance. - Analyze **script volume, conversion, fulfillment, abandonment, persistence, and other patient journey metrics** to identify trends, opportunities, and performance drivers. - Conduct **funnel, cohort, trend, and deep-dive analyses** to understand where patients progress, experience friction, or fall out of the journey. - Evaluate performance across dimensions such as **product, program, channel, provider, payer, and geography.** - Establish measurement frameworks and KPIs for new client programs and initiatives. ### **Insights & Client Storytelling** - Translate complex analyses into **clear, actionable insights and recommendations** for Account Management and client stakeholders. - Support **client business reviews and strategic discussions** with compelling analytics and data-driven narratives. - Proactively identify emerging trends, risks, and opportunities that strengthen client conversations and program performance. - Clearly communicate **what happened, why it happened, and what actions should be considered** ### **Data & Analytics** - Use **SQL and data modeling** to query, transform, and analyze large and complex patient and prescription datasets. - Design and maintain dashboards and analytical tools using **Tableau** and other BI platforms. - Partner with **Data Engineering** to develop scalable patient, prescription, and client data models and ensure data quality. - Identify opportunities to **automate and scale** recurring client reporting and analytics. - Maintain clear KPI definitions, business rules, and analytical methodologies. ## **Qualifications** - Bachelor’s degree in **Business, Analytics, Statistics, Economics, Computer Science,** or a related quantitative field. - **5+ years of experience** in pharmaceutical, healthcare, commercial, client, or business analytics. - Experience with **pharmaceutical, pharmacy, patient services, hub services, or life sciences data** strongly preferred. - Demonstrated experience analyzing **prescription, patient journey, or program performance** and translating findings into business insights. - **Expert-level proficiency in SQL and data modeling.** - Strong experience with **Tableau** or similar BI platforms. - Experience with **patient-level, prescription, pharmacy, claims, or patient services data** preferred. - Experience supporting **client-facing or Account Management teams** preferred. - Experience leveraging **AI-enabled analytics and development tools** (e.g., Cursor, Claude, MCP-based tools) to accelerate SQL development, data exploration, analysis, documentation, and workflow automation strongly preferred. - Python or R experience is a plus. ## **Skills & Competencies** - Strong analytical and problem-solving skills with the ability to independently investigate complex business questions. - Strong understanding of **patient journey and prescription performance analytics.** - Excellent **data visualization, communication, and storytelling skills.** - Ability to translate technical findings into insights meaningful to **pharmaceutical clients and business stakeholders.** - **AI-forward mindset**, with demonstrated curiosity and ability to incorporate emerging AI tools into day-to-day analytics workflows. - Ability to identify opportunities to use **AI and automation** to streamline recurring analyses, surface insights, and improve analytics delivery. - Strong attention to data quality, accuracy, and detail. - Collaborative, curious, and comfortable operating in a fast-paced environment. ### **Blink Health is transforming how Americans access affordable prescription medications.** In this role, you’ll turn patient and prescription data into insights that help pharmaceutical manufacturer clients understand performance, optimize their programs, and ultimately help more patients access the medications they need. **Why Join Us:**It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.