Senior Analyst, Decision Platforms

Job description

**Who We Are** At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people. **We’ve Got You Covered** **Compensation Philosophy:** Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose. **Discretionary Annual Bonus:** Enjoy the opportunity for a discretionary bonus based on individual performance and company success. **Comprehensive Benefits:** Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges. **Retirement Plans:** Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul. **Hybrid Work Environment:** Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day. **Perks and Rewards:** Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions. **The Job:** Senior Analyst, Decision Platforms This role designs, configures, tests, and supports decisioning and application-journey solutions across existing and emerging platforms, translating business needs and data into reliable, scalable customer decisions and experiences. **What You’ll Do** - Decision Platform Configuration and Delivery: Configure, implement, and maintain decision rules, workflows, integrations, and reusable components across decision platforms, initially supporting Provenir and expanding to platforms such as Taktile. Deliver accurate, scalable, and controlled solutions - Requirements and Solution Design: Partner with Risk, Product, Technology, Operations, and Data teams to understand business needs, assess impacts, and design end-to-end decision and application-flow solutions, including data inputs, outputs, reason codes, and downstream dependencies. - Testing, Release, and Production Support: Develop test scenarios; perform functional, regression, and data validation; and support UAT, releases, smoke testing, monitoring, incident investigation, root-cause analysis, and remediation. - Data Analysis and Performance Monitoring: Use SQL and analytical methods to validate decision outcomes, investigate issues, monitor platform and strategy performance, and identify opportunities to improve accuracy, customer experience, efficiency, and controls. **What You’ll Bring to the Table** - 3+ years of related experience in decision platforms, business rules or workflow automation, software delivery, data analysis, or a comparable technical and analytical role. - Hands-on experience translating business requirements into configurable rules, workflows, data mappings, integrations, or system changes. - Proficiency in SQL for analysis, validation, and troubleshooting, with working knowledge of Python and/or Java. - Experience testing changes across the software delivery lifecycle and supporting releases, monitoring, or production issue resolution. - Experience working in a cross-functional environment with business and technical stakeholders to deliver changes from requirement through implementation - Experience with decisioning or workflow platforms such as Provenir, Taktile, FICO, Experian PowerCurve, Pega, Drools, or comparable tools. - Knowledge of consumer lending, financial services, credit, fraud, or collections strategies. - Experience with APIs, JSON, application-flow orchestration, experimentation, or dynamic customer journeys. - Experience with version control, agile delivery, automated testing, or CI/CD practices. **Requirements** - Advanced SQL and strong data-analysis skills. - Working knowledge of Python and/or Java, plus a practical understanding of APIs, JSON, data mappings, and system integrations. - Ability to configure and troubleshoot business rules, decision logic, and workflow solutions. - Strong testing discipline, attention to detail, and commitment to reliable production outcomes. - Demonstrated ownership, dependability, sound work ethic, and follow-through. - Collaborative team player who communicates openly, supports peers, and shares knowledge. - Strong organization and prioritization skills, with the ability to manage multiple changes and learn new platforms and business domains quickly. **Nice to Have** - Additional education or training in systems, data, analytics, or financial services is an asset. - Relevant cloud, data, software, or decision-platform certifications are an asset. **Education + Experience** Bachelor's degree in computer science, engineering, information systems, data/analytics, business, or a related field, or equivalent practical experience. Ready to build and maintain the decision logic that determines different customer journeys.? Join us and help shape customer engagement at MFSG. **Committed to Equal Opportunity:** MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. Please note: The salary range for this position is between **C$ 85000 to C$ 95000** About MFSG – Our Commitment to Responsible Innovation At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities. About MFSG – Our Commitment to Responsible Innovation At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.