Senior Analyst, Digital Trust and Resilience

Job description

**About the Role** As our Digital Trust and Resilience Senior Analyst, you will lead and perform technology risk assessment and security compliance activities central to our global operations. You will coordinate annual IT internal and external audit programs, including ISO and SOC 2 certifications across our key markets. These certifications are critical to accelerating customer onboarding and streamlining annual regulatory audits worldwide. You will also run mandatory employee security awareness training globally, and drive the automation of evidence collection to improve efficiency. In this role, you will identify compliance gaps, support remediations, and provide technical guidance across all business units. AI is fundamental to how we work. In this position, you will help us build AI automations, workflows, and agents to boost the efficiency of Digital Trust & Resilience operations. You do not need to be an AI researcher. You just need to understand compliance risks and have a drive to learn and apply AI tools. ### Responsibilities: - Coordinate and perform annual IT internal audits and external audits for ISO and SOC 2 certifications across global markets, ensuring certifications are maintained to support customer and partner onboarding and regulatory audit readiness - Run global, regulator-mandated employee security awareness and compliance training campaigns, including tracking, reporting, and continuous improvement - Automate evidence collection and compliance workflows to drive efficiency gains and scale operations in response to growing regulatory demands - Participate in internal security and privacy assessments, external audits, compliance certifications, and risk management activities - Provide complete and accurate responses to internal and third-party enquiries on security compliance - Perform periodic technical, organizational, and third-party risk and control assessments, and manage remediation activities to completion - Design and maintain control frameworks required to comply with international standards and local regulations across all operating jurisdictions - Identify and drive process improvements to streamline global security compliance operations and protect team capacity ### Requirements & Qualifications: - At least 2-5 years of experience in information security, privacy, IT audit, or IT risk management - Demonstrated experience conducting IT internal and/or external audits, including ISO 27001, ISO 27701, ISO 22301, ISO 42001, SOC 1, SOC 2, PCI-DSS, SOX, cloud technologies, and data protection or equivalent certifications and regulations - Experience running compliance training programs and reporting for a global workforce - Hands-on experience with evidence collection automation or compliance workflow AI tooling is a strong advantage - Experience working with external auditors and/or regulators ### Preferred: - Proficiency in English with the ability to engage overseas counterparts and auditors - Experience in information security and privacy management in virtual assets, fintech, artificial intelligence (AI), online services, and global platform services - Relevant certifications, such as CISSP, CRISC, CISM, CISA, ISO 27001 LA, CIPT, CIPP/E, or CIPP/US - Knowledge of global regulatory frameworks and demonstrated experience managing regulator relationships across jurisdictions, including GDPR, DORA, CFTC, MiCA, HKMA, and HK SFC. - Experience establishing information security and privacy frameworks to meet local regulatory requirements - Strong communication skills with the ability to translate complex technical issues for non-technical business stakeholders - Interest and understanding of Blockchain and AI technologies - Collaborative team player with a positive attitude, detail-oriented mindset, and commitment to continuous learning