Senior Analyst, Key Account Management Insights

Job description

Accountabilities: Deliver customer and account-level insights supporting Key Account Management, deal performance, commercial strategy, and broader business objectives. Execute and enhance connected account-planning capabilities across Field Sales, Key Account Management, Marketing, Finance, and other commercial functions. Develop, maintain, and improve KPIs and analytics measuring KAM effectiveness, productivity, deal performance, and commercial execution. Produce accurate, timely, intuitive reporting and executive-level analytics that enable informed decision-making and improve operational efficiency. Analyze account, customer, financial, contracting, product, competitive, and market data to identify trends, opportunities, gaps, and performance improvements. Partner with Data Science, Solutions, IT, Insights, and Offer Development teams to automate manual processes, eliminate redundancies, and scale analytics capabilities. Support strategic business and financial planning, ongoing performance measurement, targeting, and optimization at the system and customer level. Track deal performance, maintain account rosters, and collaborate with relevant stakeholders to ensure alignment and mutually beneficial commercial outcomes. Provide metrics and assessments linked to commercial strategy, deal excellence, and performance targets, while promoting shared accountability and adoption of insights. Act as a change agent for commercial transformation initiatives, helping Field Sales and Key Account Management teams adopt new tools, processes, and analytical approaches. Build strong relationships across Sales, KAM, Business Units, Marketing, Finance, IT, Pricing Strategy, and Contract Execution teams. Share best practices, business insights, and recommendations across the organization while contributing to continuous improvement of analytics capabilities. Support a collaborative team environment by encouraging knowledge sharing, recognizing contributions, and helping evolve customer insights practices. Requirements: Bachelor’s degree in Business, Marketing, Statistics, Mathematics, or a related discipline is required; an MBA, MS, or other advanced degree, particularly in healthcare, is preferred. At least 4 years of professional or industry experience, including a minimum of 3 years in Finance, analytics, data analysis, or a related field. Advanced proficiency in Microsoft Excel and strong experience with data visualization tools such as Tableau, Qlik, or Power BI. Experience with data analysis techniques and tools such as SPSS, SAS, Python, or R. Strong understanding of data analytics and the field sales and contracting landscape, with the ability to translate data into actionable commercial insights. Experience supporting or leading cross-functional teams in complex, matrixed, and continuously evolving organizations. Ability to identify gaps in systems, processes, and tools and develop practical solutions that improve efficiency and sales-force effectiveness. Strong project management, creative thinking, problem-solving, influencing, consensus-building, and organizational skills. Ability to develop strategic approaches and translate them into practical initiatives, including sales planning and performance tools. Strong communication and presentation skills, with the ability to explain analytical findings clearly to stakeholders and leaders at different organizational levels. Knowledge of Key Account Management planning, deal performance, sales and contracting processes, and commercial execution is highly desirable. Experience with agile methodologies, product development processes, Marketing, Field Sales, Information Technology, or Information Management is preferred. Familiarity with modern data and cloud technologies such as Databricks, AWS, Snowflake, or ETL environments is a plus. Prior leadership or significant partnering experience with Field Sales, IT, Contracting, Marketing, or related commercial organizations is advantageous. Approximately 15% domestic travel is expected. Benefits: Base salary range of $79,000–$127,650, with actual compensation determined by factors including qualifications, experience, and location. Eligibility for an annual performance-based bonus. Eligibility for a long-term incentive program. Medical, dental, and vision coverage. Life insurance and short- and long-term disability benefits. Business accident and group legal insurance. Eligibility for pension and 401(k) savings plans. Vacation of up to 120 hours per calendar year. Sick time of up to 40 hours per calendar year, subject to applicable state provisions. Holiday pay, including floating holidays, of up to 13 days per calendar year. Work, personal, and family time of up to 40 hours per calendar year. Hybrid work environment, with remote work potentially available on a case-by-case basis. Opportunity to contribute to commercial transformation and healthcare innovation within a complex, collaborative, matrixed environment. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Analyst, Key Account Management Insights based in United States. This role sits at the intersection of commercial strategy, customer insights, analytics, and sales effectiveness within a leading healthcare environment. You will deliver account-level intelligence that helps Key Account Management and field teams improve performance, productivity, and deal outcomes. The position combines advanced data analysis with strategic business partnering and cross-functional collaboration. You will help evolve reporting from reactive analysis toward scalable, proactive, and predictive insights. Working closely with Sales, Marketing, Finance, IT, Pricing, and other stakeholders, you will translate complex data into clear recommendations and actions. The role offers the opportunity to influence commercial transformation while supporting strategic growth priorities across a dynamic MedTech organization.