Senior Analyst - Tech Delivery - GenAI team

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for capturing and supporting delivery of business and/or system requirements (based on specialization) to deliver significant business outcomes. Works with stakeholders to understand needs, capture requirements, perform impact analysis, and works closely with the development team(s) to refine the requirements into actionable specifications. Posseses a deep understanding of the business/technical domain and the main applications within the domain, and provide thought leadership based on the significant experience they have built through multiple software implementations. Influences stakeholder strategy, and understands the needs to help envision and create a solution to solve a problem. Establishes and builds relationships with business and technology leaders across multiple organizations. Leads cost/benefit analysis to align technology solutions to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Acts as the subject matter expert within the business/technical domain to support scope and requirement decisions. Determines the impact of modifications and enhancements to applications across a business/technical domain; assists with identifying integration points and end-to-end solution design. Ensures changes to the application are compliant with bank standards and policies. For vendor applications, works closely with the vendor to ensure changes meet bank requirements, including assisting with acceptance testing where needed. Assists users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs. Leads continuous improvement efforts to create, analyze, and improve processes and solutions. Mentors more junior Analysts. Job Profile Summary: Generative AI (GenAI) presents an exciting opportunity to derive valuable insights from data and drive revenue growth, efficiencies, and improved business processes. Technology will collaborate with Global Markets Sales Trading, Quantitative Strategies Data Group (QSDG) Platform teams to the design and buildout its global GenAI platform. The platform will cater to a rapidly growing number of use cases that harness the power of GenAI. Both proprietary and open-source Large Language Models, and large structured and un-structured data sets will be leveraged to produce insights for Global Markets and its clients. Responsibilities: Analyze incoming use cases to understand business goals, map technical requirements, and identify platform dependencies or capability gaps. Shepherd tenant teams through the end‑to‑end onboarding journey, ensuring smooth integration with platform services and alignment with best practices. Review technical workflows —including Python code where needed—to diagnose issues, validate assumptions, and determine when to engage SMEs. Monitor and troubleshoot integration & operational challenges across data flows, APIs, and platform components to support timely progression toward production release. Identify and drive process improvements , tooling enhancements, and automation opportunities to scale onboarding efficiency and increase transparency for tenant teams. Required Qualifications: Business Analysis: Strong ability to evaluate use cases, gather requirements, and translate business needs into clear technical specifications. Technical Acumen: Comfortable reviewing Python code, understanding data flows, and analyzing API/integration patterns at a functional–technical level. Data Literacy : Comfort exploring datasets, understanding schema, and performing basic troubleshooting on data-related issues. Integration & Systems Thinking: Ability to identify platform dependencies, assess capability gaps, and troubleshoot integration issues end‑to‑end. Stakeholder Management: Skilled at guiding tenant teams through onboarding milestones from ideation to production, ensuring alignment and clarity. Process Optimization: Experience identifying operational inefficiencies and driving improvements in workflows, documentation, and tooling. Project/Delivery Coordination: Ability to track progress, manage timelines, remove blockers, and shepherd teams through platform onboarding stages. Structured Communication: Clear, concise communication with both technical and non‑technical audiences. Desired Qualifications: Generative AI Familiarity : Understanding of LLM concepts, prompt workflows, enterprise GenAI patterns, and responsible AI considerations. Product Mindset : Ability to identify platform capability needs, contribute to feature definition, and think about the platform as a product. Automation & Tooling : Experience with designing & building lightweight automations, dashboards, or workflow tools to improve scale and transparency. Agile / SDLC Experience : Familiarity with iterative delivery, backlog management, and cross-functional collaboration processes. Minimum Education Requirements - Bachelor's Degree or Equivalent Professional Experience Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540) Pay and benefits information Pay range $134,700.00 - $178,500.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.