Senior Application Specialist

Job description

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. Are you our new Senior Application Specialist - Workday? The purpose of this role is to ensure the stable operation, support, and continuous improvement of the Workday platform and related applications. You will play a key role in maintaining system functionality, supporting users, and contributing to enhancements across Finance and other business areas. This role combines hands-on configuration, user support, and collaboration with business and technical teams to ensure systems deliver value and meet organisational needs. What will you do: Support the configuration and maintenance of Workday business processes, workflows, and system settings across Finance and other domains Assist in managing Workday security, including roles, access rights, and user administration Provide day-to-day support to users by resolving incidents, answering questions, and handling tickets Support tenant administration activities (e.g., Sandbox, Production), including user access and basic troubleshooting Contribute to user access reviews, audit activities, and compliance processes Help troubleshoot and resolve issues across Workday modules (e.g., AP, AR, GL, Procurement) Participate in maintaining and improving integrations (e.g., EIBs, APIs, or other interfaces) Create and maintain reports, dashboards, and data extracts to support business needs Collaborate with stakeholders, Product Owners, and external partners to support system improvements and changes Support testing, releases, and implementation activities for system updates Maintain documentation, knowledge base articles, and standard operating procedures Contribute to continuous improvement initiatives for system efficiency and user experience What we're looking for: Experience working with enterprise applications (Workday experience is a strong advantage, but not mandatory for all areas) Understanding of application support, configuration, or system administration Interest or experience in Finance processes (AP, AR, GL, Procurement) is beneficial Basic knowledge of security concepts (roles, access management) Experience or exposure to integrations or data interfaces is a plus Strong problem-solving and analytical skills Ability to support and communicate with both technical and non-technical stakeholders Experience working in a structured support environment (e.g., ticketing systems, ITIL processes) Ability to prioritise tasks and manage multiple activities Collaborative mindset and willingness to learn and grow within the role Experience in Agile environments or tools like Jira is an advantage What we offer: At Intrum we offer not only a challenging and rewarding career but also: An exciting and developing position in an international company with growth ambitions Highly motivated and skilled co-workers globally Being part of a supportive culture where effort counts We facilitate your learning through different learning arenas Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!