Senior Applications Analyst

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: IT All Locations: 151 Orleans Street Position Summary: Join an exceptional team at NeighborHealth as a Senior Applications Analyst supporting Epic Enterprise Applications. Principle responsibilities and duties: Providing certified Epic build expertise and experience for successful product implementation, providing certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows. Supporting departmental/ functional team with application and information system knowledge. Several years supporting the analysis of business requirements, design of workflows and build of configuration in a health care environment required. Epic Ambulatory, Healthy Planet/Compass Rose or related certification preferred. Essential Duties and Responsibilities: Provides certified Epic build expertise and experience for successful product implementation. Provides certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows. Supports departmental/ functional team with application and information system knowledge. Provides end-user support as appropriate for the application and coordinates with the Help Desk to provide on-going support, includes provision of documentation and training appropriate to the Help desk function. Maintains designated master files/logs and documents changes to same. Participates in vendor training or internal training on assigned system or enhancements. Assists in the design of testing plans for enhancements and upgrades and any required system building. Implements test plans for system enhancements and upgrades and assists in the implementation of system enhancement and upgrades. Assists in the coordination of report needs for assigned areas. Maintains and develops new skills through participation in internal or external continuing education programs as appropriate. Qualifications and Requirements: Several years supporting the analysis of business requirements, design of workflows and build of configuration in a health care environment required. Epic Ambulatory, Healthy Planet/Compass Rose or related certification preferred. Education Bachelor Degree in computer science, health science, or business and Masters Degree and/or Management experience Experience At least five (3) years in patient care, patient management or business office-type experience with at least 3 years in Healthcare IT support Salary: Starting at $99,840 up to $153,920 based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.