Senior Applications Engineer - SATCOM

About the role The Senior Specialist Applications Engineer will support the L3Harris Communications Australia (L3HCA) Satellite Communications (SATCOM) capability under the Joint Project 2008 (JP2008) program supporting the Commonwealth of Australia. The role reports directly to the SATCOM Applications Engineering Manager, Global Field Services (GFS) Australia, and is responsible for the delivery of JP2008 program requirements. The Senior Specialist Applications Engineer will provide training, planning, engineering, configuration, and sustainment support for operational and strategic SATCOM networked systems. The position supports the L3HCA Applications Engineering Manager, SATCOM, and the Program Manager in the sustainment, enhancement, and ongoing development of SATCOM capabilities throughout Australia. The incumbent will assess and analyse the technical application of SATCOM products to meet evolving customer requirements and will design, develop, and refine solutions to ensure those requirements are effectively met. The role also supports the L3Harris Help Desk function, responding to customer requests and technical issues by providing timely, accurate, and effective solutions in accordance with contractual and customer requirements. As a Field Service Representative (FSR), the Senior Specialist Applications Engineer will provide direct support to customers, operating either independently or as part of a broader support team. The role requires effective engagement with engineers, program managers, and customers and may involve leading team activities and technical initiatives. What the role will involve The responsibilities of the Senior Specialist Applications Engineer include, but are not limited to: Install, operate, inspect, repair, and maintain assigned equipment at customer sites Conduct mechanical and electronic preventive maintenance activities to identify and rectify issues before they result in equipment downtime Deliver customer training on L3Harris SATCOM products and systems at customer locations Perform training needs analysis and develop training materials to support program requirements. Develop, implement, and execute test plans to identify and isolate system anomalies while minimising equipment downtime Interpret and work from moderately complex sketches, schematics, blueprints, wiring diagrams, block diagrams, charts, and technical drawings Provide technical advice, capability planning support, and recommendations regarding product applications and future development opportunities Perform authorised system upgrades and temporary modifications to maintain operational capability until permanent maintenance can be completed Provide technical support for the integration and sustainment of L3Harris tactical communications products within SATCOM systems Participate in field installations, maintenance activities, upgrades, demonstrations, exercises, and deployments Support Help Desk operations by providing customers with timely technical advice, troubleshooting assistance, and maintenance support Identify system defects and engineering improvement opportunities, recommending hardware and software enhancements to improve system performance and support future business growth Liaise with L3Harris Communications Australia JP2008 SATCOM program stakeholders to ensure effective sustainment, support, and delivery of contractual obligations Either hold or have the ability to obtain AGSVA – NV1 Clearance What you’ll bring Bachelor’s degree in electrical engineering, or an equivalent combination of education, training, and relevant experience, with specialised knowledge of electronics and mechanical systems. Demonstrated ability to interpret and understand schematics, logic diagrams, wiring lists, technical drawings, and engineering documentation. Minimum of 10 years' experience in military Satellite Communications (SATCOM), or a related engineering discipline, with demonstrated technical expertise in communications systems. Proven field engineering experience with SATCOM equipment, including the installation, operation, troubleshooting, fault diagnosis, repair, and maintenance of both fixed and mobile communication systems. Current SECRET (NV1) Security Clearance. The successful candidate will be an experienced communications engineer with a strong background in military communications systems. They will possess the ability to work effectively both independently and as part of a multidisciplinary team. Strong interpersonal and communication skills are essential, with the ability to engage confidently with customers, stakeholders, and international personnel to support program delivery, sustainment activities, and business development initiatives. This role requires a willingness to undertake extensive domestic and international travel to provide support to customers operating in both deployed and fixed-site environments. Preferred Additional Skills: Advanced Diploma Technical Communications Open Cabling qualifications CCNA or ICND 1/2 qualified or trained Certificate IV in Training and Assessment (TAE) Integration of third-party vendor software Microsoft Office Suite / VISIO Pro software experience About L3Harris Australia L3Harris has provided advanced technology solutions to government and commercial customers across Australia for more than 25 years. L3Harris has facilities in all major cities and employs over 500 people. L3Harris in Hamilton is part of our Mission Critical Communications business and a world leader in ground tactical and airborne mission communication solutions and a global provider of ground based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple forms of communication together, and covering communication over air, ground, sea, and space. A few of our employee benefits are: An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave. Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years) Flexible working hours and patterns depending on location Discounted private health insurance Life & Total Permanent Disability Cover Novated Car Leasing Company supported professional development programs Retail Reward programs 9 day fortnight working pattern Important to know Due to the nature of our work many our roles require an Australian citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information. Please answer the pre-screening questions upon applying for this assessment. For more information or a confidential discussion, please contact our Talent Acquisition team at L3Harris respectfully requests no agency submissions at this time. #l4 #LI-PS1