Senior Associate

Job description

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary A career within Operations Strategy services, will provide you with the opportunity to help organisations reimagine their operations through a strategic lens to turn complexity into a competitive advantage. Our focus is to help our clients create differentiating capabilities that drive competitive advantages by developing plans to navigate their challenges, seeing what’s possible, and turning that into a reality. We assist our clients in transforming operations from the way they engage their customers to executing strategic programmes to achieve enterprise wide operational excellence. Job description The Business Analyst (BA) will be responsible for bridging the gap between IT and the business by assessing processes, determine requirements, and deliver recommendations and reports to executives and stakeholders. The BA will work closely with business units, IT teams, and external parties to identify opportunities for improvement, develop and implement solutions, and ensure that business needs are met efficiently and effectively. Roles and responsibilities Engage with customers to discuss, elicit, comprehend, analyze, and document their business requirements. Examine existing solution/template features, both current and on the roadmap, and compare them against customer requirements to identify gaps and propose solutions. Develop and present artifacts such as Story Boards and Solution Reviews to the customer. Prepare, review, and present documents and information to all relevant stakeholders, including: Functional Requirements Specification Business Workflow and Conceptual Mockups Oversee and approve screen mockups and UI flows. Lead prioritization discussions to finalize the scope of releases and roadmap items. Generate dummy data, sample data, and scenario objects within the developed solution for validation, testing, and review purposes. Facilitate regular communication with stakeholders to keep them informed of project status and changes. Develop and maintain comprehensive documentation of business processes, requirements, and solutions Provide ongoing support and troubleshooting as needed. Desired Skills Experience with ERP/CBS Platforms Strong project management skills. Knowledge of financial services operations Familiarity in agile methodologies Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in MS Office (Excel, Word, PowerPoint). Ability to lead and manage projects. Strong organizational and multitasking abilities Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date