Senior Associate

Job description

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. JOB DESCRIPTION v2021 Quality Assurance (QA) • Represent Venerate and Venerate's interests • Be 100% billable on client engagements (this means minimum 125 hrs billable avg / month (minimum 1,500 hrs billable p.a.) ) • Work closely with project team to understand the requirements, understand the user stories and convert them into Test Scripts (covering both positive and corner/ negative scenarios) • Analyse requirements and prepare a query list. If requirements are unclear, able to ask meaningful questions that will yield more information and help perform testing effectively • Participated on the Agile Scrum Meetings and Requirement discussions (user story Walkthrough) • Be able to execute the Test Scripts, record and share the Test Results with internal/ external teams • Be able to create and execute User Acceptance Test Scripts • Be able to perform Manual testing and also have functional knowledge around Automation testing and be able to perform the Automation testing • Understands the various types of testing (phases) and is able to support the test creation and execution - (including but not limited to Smoke Testing, System Integration Testing, Functional Testing, Load & Regression Testing, Sanity Testing) • Be able to work on test management tools like (including but not limited to JIRA/ ALM) • Good communication skills with demonstrated ability to explain complex technical issues to both technical and non-technical teams. • Apart from Salesforce, should be able to test the related Web and Mobile Technologies • Liaise with the Development team/ leads in identifying and clarifying potential challenges in functionality • Ensure Delivery standards and practises are followed by you • Keep existing certifications up to date in a timely manner (within 1 month) as soon as refresher/maintenance exams become available (Salesforce and other as applicable) • Keep up to date with technical trends and obtain relevant certifications on Salesforce, and other tools as agreed with your line manager (including but not limited to Sales, Service, Community Clouds) Minimum Certifications • Salesforce Administrator • 2 or more Superbadges per quarter Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date