Senior Associate Director, Fund Administration

Job description

Managing a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports; Manage client relationships and act as escalation point for all client queries and resolve issues/queries raised by the client in a timely manner. Maintain a high level of client satisfaction and retention. Ensure the accuracy of client deliverables prepared by their team and take accountability for meeting service level agreement deadlines. Ensure that the team is appropriately trained, engaged and as efficient and effective as possible in achieving organizational targets and goals. Assist in the co-ordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables. Take accountability for the audit process, prepare financial statements or review such if prepared by other parties. Ensure all processes are performed in accordance with operational controls as stipulated in SOC1 and all relevant checklists are completed. Ensure all fees are billed on time and collected in a timely manner for their assigned team. Participate actively in various system initiatives and projects as well as contribute to idea generation for future process or technological improvements. Expected to participate on both a local and global level. Accountable for tracking and managing; Client profit margins, staff utilization and overtime, client relationship risk reviews, incident management and risk reduction Post-secondary education/University Degree with a concentration in finance or accounting. Completion or interest in a professional accounting designation (CA, CGA, CMA, ACCA, ICAEW CFA (or equivalent)) an asset but not required. At least 5 years' experience working in the fund administration industry in a similar role, with excellent people management experience . This can include other administrators, investment managers or fund auditors What’s in it for you to join MUFG Investor Services? Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING. So, why settle for the ordinary? Apply now for a Brilliantly Different career. We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role. All AI recommendations are reviewed by our recruitment team before any decisions are made. More information on our use of AI tools is available in our Privacy Notice available to you as part of your application. We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. MUFG is an equal opportunity employer. About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services. With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work. Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. #LI-Hybrid