Senior Associate, Implementation

Job description

Accountabilities: Support end-to-end implementation and onboarding activities for strategic partnerships with ACOs, health systems, health plans, pharmaceutical companies, and other life sciences organizations. Own specific workstreams or project phases, coordinating timelines, milestones, dependencies, responsibilities, and deliverables across multiple concurrent implementations. Maintain detailed project plans, implementation trackers, dashboards, and documentation to ensure progress remains visible and accountable. Coordinate cross-functional activities across clinical, product, data, operations, finance, marketing, and other internal teams. Identify risks, blockers, dependencies, and potential delays early, escalating issues proactively and recommending practical solutions. Prepare status updates, meeting agendas, executive summaries, launch-readiness materials, and other communications for internal and external stakeholders. Track implementation metrics and milestones while maintaining accurate records of decisions, action items, risks, and follow-ups. Execute established implementation playbooks, templates, and processes while identifying opportunities to improve efficiency, consistency, and scalability. Document partner-specific workflows, requirements, feedback, and lessons learned to strengthen future implementations. Serve as a key implementation contact for external partners, coordinating working sessions and ensuring timely communication and follow-through. Collaborate with clinical, operational, and technical stakeholders to align workflows, requirements, and launch readiness. Support the transition from implementation into steady-state account ownership and ongoing partnership management. Requirements: 2–4+ years of experience in healthcare implementation, customer success, operations, project management, or a related field. Experience working in healthcare or health technology, with exposure to providers, payers, pharmaceutical organizations, life sciences, or value-based care models. Demonstrated ability to coordinate multiple projects or workstreams simultaneously while maintaining strong attention to detail. Experience collaborating cross-functionally with internal teams and external stakeholders. Strong written and verbal communication skills, with the ability to communicate clearly with both operational and senior stakeholders. Proactive, execution-oriented mindset with a willingness to take ownership, identify issues, and move work forward. Ability to work effectively in a fast-paced, geographically distributed environment with evolving priorities. Experience supporting implementations involving EHRs, data integrations, clinical workflows, or similar healthcare technology is preferred. Familiarity with project management methodologies and tools such as Jira, Asana, Smartsheet, Monday.com, dashboards, trackers, workflow diagrams, Gantt charts, or risk registers is preferred. Strong problem-solving, organizational, prioritization, and stakeholder-management skills. Benefits: Remote-first: Work from anywhere in the 50 United States, with home-office technology provided. Healthcare: Medical, dental, and vision insurance options for employees and families. Retirement: 401(k) plan with employer matching. Insurance: Short- and long-term disability coverage plus basic and supplemental life insurance. Paid time off: 15 vacation days, 5 sick days, 12 paid holidays, and 2 floating holidays. Year-end break: Fully paid end-of-year company holiday break, typically from Christmas through New Year's. Family support: Access to family-building and fertility services through Kindbody, where available, with a 20% discount. Mental health and wellness: 24/7 mental health support through Health Advocate and Talkspace, including 12 free on-demand sessions per year. Healthcare access: Access to One Medical. Professional development: Employee-driven programs and opportunities supporting personal and professional growth. Compensation: Annual salary range of $80,000–$110,000, with final compensation determined by location, experience, and qualifications. Work environment: Remote-first culture centered on patient impact, curiosity, collaboration, empathy, and action. Occasional travel may be required for team meetings or professional collaboration events. Work visa sponsorship is not currently available for this position. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Associate, Implementation based in United States. This role supports the successful launch of strategic partnerships across healthcare and life sciences organizations.You will coordinate multiple implementation workstreams, ensuring projects stay organized, on schedule, and aligned with partner needs.Working across clinical, product, data, operations, finance, and marketing teams, you will help turn partnership plans into operational reality.The position combines project coordination, stakeholder management, reporting, and process improvement in a fast-paced environment.You will have meaningful ownership over defined workstreams while collaborating closely with senior implementation leadership.Success requires strong organization, proactive problem-solving, clear communication, and the ability to manage competing priorities.As part of a remote-first team, you will contribute to scalable processes that support long-term partnership success and better healthcare outcomes.