Senior Associate, Operations Resilience & Bus. Management

Job description

Senior Associate, Operations Resilience & Business Management (GG11) LCH Ltd – Operations About LCH Ltd Operations LCH Ltd partners with market participants globally to provide clearing services across multiple asset classes. Operations is a multi-disciplinary, international team that delivers essential services to internal and external customers and helps the organisation meet its obligations as a systemically important market infrastructure. We value expertise built over time, collaboration across locations and disciplines, and a culture where people can do their best work. If you are motivated by improving how organisations manage risk and by helping teams operate effectively, this role offers the opportunity to work closely with teams doing critical work at the heart of the firm. Role Purpose Reporting to the Director of Operations Resilience & Business Management, this role provides hands-on support to the first-line non-financial risk (NFR) and operational resilience framework across LCH Ltd Operations, alongside contributing to core business management activity. The role is focused on supporting delivery and coordination across risk and business management processes, working closely with Operations teams to translate frameworks, expectations and data into practical outputs. This role combines hands-on delivery with exposure to operational risk and business management, supporting the development of capability across governance, planning and performance reporting Key Responsibilities – Non-Financial Risk & Operational Resilience - Maintain and enhance operational risk and control documentation across Operations teams. - Assist with control assessments, identify improvement opportunities, and support remediation activities. - Assist with the monitoring of incidents, key risk indicators (KRIs), issues and actions, providing challenge and follow-up to support timely resolution. - Support lessons learned reviews and contribute to the identification of sustainable risk and resilience improvements. - Assist with the preparation and analysis of management information and insights for governance forums and collaborator reporting. - Assist with the awareness and consistent application of non-financial risk and operational resilience standards across Operations. Key Responsibilities – Operations Business Management - Assist with budgeting and headcount reporting. - Assist with the production and analysis of management information, dashboards and performance metrics to support decision-making. - Find opportunities to improve processes, enhance data quality and drive greater consistency across reporting and governance activities. - Prepare presentations, briefing materials and management updates for senior stakeholders and governance forums. - Support preparation of materials for senior stakeholder meetings. Skills and Experience - Experience in an operational, risk or control environment - Exposure to risk, governance or business management activities - Strong organisation and attention to detail - Clear and concise communication skills - Collaborative and willing to learn Qualifications Degree or equivalent experience. Relevant qualifications are beneficial but not essential. Why This Role Matters This role supports how LCH Ltd Operations manages non-financial risk, resilience and business management processes, helping ensure information is accurate, governance is effective and teams have the insight needed to operate effectively. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.