Senior Associate, Operations Transformation Automation

Job description

This role sits within LSEG’s Markets Operations Transformation team, as part of the Check Centre Automation (MOAT) programme. The successful candidate will be responsible for delivering and maintaining operational checks while designing and delivering new automation pathways, alongside supporting infrastructure and change activities. The role requires an experienced and composed professional with a strong background in technology and automation. The individual will design, develop, and maintain scalable software solutions that enhance operational support, improve efficiency, and strengthen system resilience. Our team operates on the Standard UK Shift - 12:30 PM to 9:30 PM (Sri Lankan Time) and hybrid workstyle (3 days in office) to support global business operations . Refer Hybrid Working | LSEG for more information on our ways of working. Key Responsibilities • Identify, design, and automate repetitive operational processes, reducing manual effort across critical systems. • Design, develop, and maintain scalable automation frameworks supporting operational checks, system monitoring, and testing activities. • Develop and implement proactive monitoring solutions to ensure system stability, detect anomalies, and trigger timely alerts. • Continuously enhance automation effectiveness by improving performance, reducing failure rates, and increasing solution reliability. • Collaborate with multi-functional teams (Infrastructure, Engineering, Product, and Operations) to integrate automation into existing platforms and workflows. • Embed AI capabilities into automation frameworks to enhance decisioning and efficiency. • Own and lead implementation activities across automation and operational initiatives, ensuring high-quality, timely delivery. • Support system upgrades, releases, and critical changes, ensuring automation solutions are tested and remain effective post-change. • Coordinate across internal and external teams to support upgrade and release activities where required. • Deliver urgent and ad hoc development changes in response to operational priorities. • Develop dashboards and analytics to meet management reporting and oversight requirements. • Contribute to team leadership activities, including onboarding and supporting new joiners. Additionally • Build and maintain strong partner relationships across internal teams and business units. • Ensure robust data management, documentation, and operational tracking are in place. • Provide team coverage and contribute to ad hoc operational responsibilities as needed. Candidate Background • 4-5 years' experience in Automation Engineering, Operational Engineering, or RPA development. • Bachelor’s degree or equivalent in Engineering, Information Technology, or a related discipline. • Experience using automation tools and RPA platforms. • Familiarity with monitoring platforms such as Datadog and Control-M. • Experience working with Microsoft Power Platform and modern web technologies. • Understanding of CI/CD pipelines, version control, and modern development practices. • Strong communication, collaborator management, and organisational capabilities. Key Behaviours & Skills Technical Skills: • Automation & RPA: Leapwork, UiPath, Power Automate • Programming & Scripting: Python, JavaScript, HTML, JSON • Monitoring & Observability: Datadog, Control-M, Corvil • DevOps & CI/CD: GitLab, Bitbucket, Jenkins • Data & Analytics: SQL, Elastic (KQL), Power BI • Cloud Technologies: AWS (Lambda, EC2, S3) • Microsoft Power Platform and Office 365 • ServiceNow, Agile methodologies, sprint delivery, and project management Core Skills & Behaviours: • Strong collaboration skills with the ability to influence across teams and levels. • Excellent prioritisation and organisational abilities, managing multiple concurrent tasks effectively. • Clear and professional communication skills, both written and verbal. • Self-sufficient and proactive, while contributing as a strong team player. • A strong sense of professionalism and confidentiality with good attention to detail. • Adaptable and resilient, with a focus on operational excellence and continuous improvement. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.