Senior Associate, People & Culture

Job description

About Repair the World mobilizes Jews and their communities to take action to pursue a just world, igniting a lifelong commitment to service. We believe service in support of social change is vital to a flourishing Jewish community and an inspired Jewish life. By 2030, we will inspire and catalyze one million acts of service and learning toward repairing the world. Repair is building a Jewish service movement. We mobilize young adults to serve in their communities, catalyze service through deep partnerships within Jewish communal organizations, and inspire people to take action through time-bound thematic national service campaigns. Our mission provides volunteers with an increased connection to meaningful service and learning as a Jewish value, builds capacity for nonprofit partners to meet their missions, and deepens connections across lines of difference. Position Overview The Senior Associate, People & Culture sits at the heart of the staff experience. This is a role for someone who is excited to build relationships and initiatives that help staff feel supported and also keeps an eye on the details to ensure that our processes are operating smoothly behind the scenes. You’ll keep our core people processes running, including onboarding, performance reviews, professional development, internal communications, and more. As a vital member of a critical, growing team, you'll have the opportunity to bring forward new ideas, help design initiatives that strengthen our culture, and deepen staff connections and skills, while actively contributing to how the team itself builds and evolves. You'll also look for places where AI tools can take repetitive administrative work off people's plates — onboarding paperwork, review cycle logistics, and similar processes — and help implement them. You'll use AI tools, including Claude, so more of your time goes toward the relationship-building and judgment calls that make staff feel genuinely supported. If you care deeply about people, understand how important the details are that make an organization feel like a great place to work, and want your work to be felt across an entire team, this is a place to make your mark. This is a full-time exempt position. The Senior Associate, People & Culture, will report directly to the Senior Director of People & Culture and work closely with the Senior Director of Talent Acquisition. This is a hybrid position, ideally located in New York City; consideration may be given to people living in another Repair the World community ( Atlanta, GA; Boston, MA; Chicago, IL; Detroit, MI; Los Angeles, CA; Miami, FL; Orange County, CA; or San Francisco Bay Area, CA ). Some travel will be required. Position Responsibilities Onboarding and Recruitment Support Own the onboarding experience for new hires: sending onboarding communications, hosting onboarding calls, scheduling introductory meetings, coordinating staff buddies, and orienting new employees to Repair’s culture. Use AI tools, including Claude, to support drafting onboarding communications, scheduling coordination, and candidate correspondence, so more of your time goes to the calls, buddy matches, and orientation moments where a human touch matters. Train hiring managers on the onboarding process. Support open searches as needed: posting positions in Breezy and externally, scheduling interviews and communicating with candidates, conducting and scoring first round screening interviews, completing reference checks, and supporting the offer process. Employee Engagement and Organizational Culture Coordinate monthly All-Staff Meetings and support other staff events and initiatives. Support planning for the All-Repair Gathering and other cross-team projects. Source vendors and coordinate ordering for staff gifts and other culture and staff-investment commitments. Manage our participation in the annual employee engagement survey, including data collection, survey promotion, and reporting. Support the stay and exit interview process, compiling the data for quarterly reporting. Proactively identify staff engagement opportunities that increase connection, collaboration and participation. Professional Development Provide resources and guidance to staff and managers to build professional development plans aligned with Repair’s core competencies. Proactively share professional development opportunities with staff to support a culture of growth. Support all-staff trainings with external vendors, including manager training. Run the professional development funds request process. Performance Management Run the annual goal setting and performance review: drafting questions, communicating the process and timeline, holding staff accountable to deadlines, and offering individual support and office hours. Help develop and run an off-cycle goal-setting and review process. Generate and share quarterly time-off reports. HR Operations and Internal Communications Maintain and improve the systems that automate People & Culture processes and streamline workflows for staff. Keep organizational records, the staff org chart, and internal documentation current and easy for staff to find. Manage internal communications, including standardized announcements for new hires and departures and regular updates on benefits, policies, and procedures, referring detailed questions to the Senior Director or Insperity. Pull data and build reports for People & Culture initiatives. Position Skills & Core Competencies We recognize that few candidates will bring every qualification listed below. If your experience aligns with many of these requirements and you believe you can succeed in the role, we encourage you to apply. Organization & Attention to Detail: Demonstrated ability to manage multiple competing priorities, timelines and details with accuracy – keeping onboarding, review cycles, events, and day-to-day processes on track without dropping things. Communication & Coordination: Strong written and verbal communication, with the ability to draft clear internal communications and coordinate effectively across staff, managers and leadership. Discretion & Sound Judgement: Ability to handle sensitive personnel information with confidentiality, professionalism and good judgement. Systems & Process Orientation: Picks up new tools quickly and looks for ways to make them work better. Growth Mindset & Adaptability: Stays flexible when priorities shift, welcomes feedback, and treats new challenges as a chance to learn and grow. Care for Staff Experience: Genuine investment in how it feels to work here, bringing empathy and a people-first lens to every process and interaction. Service Mindset: Commitment to serving others and excitement for how strong people and culture practices make Jewish service possible. Requirements 2–4 years of professional experience in human resources, people operations, talent or a related coordination role. Strong relationship-building skills, as well as written and verbal communications. Experience with, or the ability to quickly learn, people systems such as an HRIS/PEO (e.g., Insperity), applicant tracking (e.g., Breezy), and performance management tools (e.g., Small Improvements), along with organizational tools like Slack, Google Workspace and . Commitment to Repair’s mission of Jewish service and learning. Repair the World Equal Employment Opportunity Statement We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish institutions. This includes Black, Latinx, and Asian people, Black Jews, Jews of Color, Sephardi and Mizrahi Jews, lesbian, gay, bisexual, trans, and gender non-conforming people, and people with disabilities. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds. The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Compensation Compensation at Repair the World is based on the salary band for the role and cost of living for the location where the final candidate resides. The annualized salary for this role is between $55,000 – $70,000 depending on location. Benefits package includes paid time off for service in addition to vacation, sick time, personal days and holidays. Employer covers 100% of full-time employee’s health premiums (medical/dental/vision) for most plans and 50% for dependents. Additional benefits include, retirement matching, professional development funds, employer-paid short and long term disability coverage plus access to the Jewish Learning Collaborative and our Economic Access Fund. In addition, employees that have been with Repair for at least six months are eligible for 16 weeks of paid parental leave (pro-rated for employees with Repair less than 6 months). Application Process Submit your application i ncluding your resume and a thoughtful and concise cover letter responding to the prompt: What draws you to people & culture work, and how do you envision using your skills to help staff thrive as part of the Jewish service movement? Interview Process: First round screening with a member of Repair’s People & Culture team. Second round interview with Senior Director, People and Culture and Senior Director, Operations. Finalists will interview in-person with the Chief Operating Officer. Two professional references will be requested before the final round of the interview process.