Senior Backend Developer

Job description

**About the Role** Intermedia is looking for a **Senior Backend Developer** to join our: - AI product engineering team, focused on building the backend services and platform capabilities that power AI-driven experiences across Contact Center and Unified Communications products to help design and develop scalable, reliable, and maintainable backend services that support capabilities such as AI Agents, Agent and Supervisor Assist, Intelligent Routing, Customer Insights, and other AI-powered experiences, or - Contact Center product team, focused on building the backend services and platform capabilities that power **Interaction Orchestration, Agent and Supervisor experiences**, working on complex backend systems with real-time and near real-time data flows, integration-heavy architectures, and high expectations around reliability, scalability, and maintainability. This role is a strong fit for someone who is hands-on, product-minded, and comfortable working on complex backend systems with real-time and near real-time data flows that integrate with AI and ML capabilities. You should be able to translate product and technical requirements into solid backend architecture, drive implementation quality, and contribute actively to subsystem and service design while continuing to grow toward broader system-level leadership. *While* ***primarily remote****, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to* ***work remotely*** *while also coming together in the office for collaboration and teamwork.*