Senior BDR / Sales Support Hybrid

Job description

SENIOR BDR / SALES SUPPORT HYBRID THE OPPORTUNITY Join the team transforming how employers and health plans deliver world-class MSK care by strengthening the engine behind our Commercial organization. As a Senior BDR / Sales Support Hybrid on the Commercial Operations team, you will partner directly with Regional Vice Presidents of Sales, marketing, and business development leadership to drive pipeline generation while supporting a defined set of complex accounts. You will close structural gaps in multi-threaded deals by combining outbound prospecting, account research, discovery-call preparation, and day-to-day sales support so our sales leaders can execute more effectively across a targeted book of business. This is a fully remote role. WHAT YOU’LL ACCOMPLISH - In your first 3 months: - Build a deep understanding of your assigned territories, target accounts, and stakeholders, including public sector and health systems environments where applicable. - Partner with Regional Vice Presidents of Sales to stand up a high-quality, well-segmented pipeline of prospects across a defined set of complex accounts. - Ramp on Hinge Health’s messaging, tools, and workflows so you can execute consistent, high-quality outreach and follow-through. - In your first 6 months: - Consistently generate and progress qualified opportunities through thoughtful, personalized outreach via email, phone, and other targeted channels, improving conversion from interest to meeting to opportunity. - Strengthen multi-threaded sales efforts by driving account research, discovery-call preparation, and day-of support that help sales leaders navigate complex buying groups. - Collaborate closely with sales and marketing partners to sharpen targeting, improve meeting quality and handoffs, and capture feedback that informs future campaigns and plays. - In your first year: - Become a go-to partner for a portfolio of complex accounts, proactively identifying structural gaps in deals and proposing concrete actions to drive momentum and close rates. - Use Salesforce and our sales engagement toolset (e.g., Outreach or Salesloft, 6sense, Highspot, LinkedIn Sales Navigator, ZoomInfo) to run data-informed, high-impact workflows that scale across your book of business. - Contribute to continuous improvement of our commercial motions by sharing field insights, experimenting with new approaches (including AI-assisted research), and documenting best practices for the broader team. WHO YOU ARE - A tenacious, organized operator who can manage competing priorities while maintaining high-quality execution and follow-through across multiple accounts and stakeholders. - A strong cross-functional collaborator who builds trust with sales leaders, marketers, and operations partners, and is comfortable operating across different market segments, including public sector and health systems environments. - A “learn-it-all” who leverages research and AI tools to uncover account insights, test new outreach strategies, and continuously refine your approach based on what works. - An effective communicator who can educate prospects on the value of Hinge Health through clear, personalized outreach and well-prepared discovery and follow-up interactions. - Resilient and data-informed, with a bias toward action and ownership in driving pipeline and supporting complex, multi-threaded deals. BASIC QUALIFICATIONS - Bachelor’s degree or equivalent practical experience. - 4+ years of experience in business development, sales development, sales support, or a similar go-to-market role. - 2+ years of experience supporting complex B2B sales cycles in partnership with account executives, sales leaders, or other cross-functional stakeholders. - Experience using Salesforce and sales engagement or prospecting tools such as Outreach or Salesloft, 6sense, Highspot, LinkedIn Sales Navigator, and ZoomInfo. - Experience working cross-functionally in a fast-paced environment with strong project management and organizational skills. - Experience prospecting into employers in the healthcare space. PREFERRED QUALIFICATIONS - Experience supporting complex, multi-threaded accounts in large or strategic segments. - Strong research skills using AI tools with the ability to translate account insights into practical next steps. - Demonstrated ability to personalize outreach and adjust strategy based on market or account context. - Track record of staying organized and resilient while managing competing priorities. ABOUT HINGE HEALTH At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com http://www.hingehealth.com. WHAT YOU’LL LOVE ABOUT US - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development. - Grow with us through discounted company stock through our ESPP with easy payroll deductions. CULTURE & ENGAGEMENT Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com https://app.ashbyhq.com/admin/organizational-settings/theme#.