Senior Brand Designer

Job description

Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M Vapi (/ˈVɑːpi/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ Why We’re Hiring This Role: - Vapi is scaling fast, and our brand's surface area is scaling with it - from one-pagers and sales decks to our second user conference, VapiCon. We need someone who can own that surface end-to-end and raise the bar on craft. - Our marketing and sales teams are constantly shipping content, but design has been stretched thin and reactive. We need a dedicated senior designer who can build reusable systems (templates, components, guidelines) so the rest of the company can move fast without sacrificing quality. - VapiCon is one of the biggest bets we're making this year to bring our developer and customer community together in person, and it needs a design owner who can carry it from concept to on-site execution. What You’ll Do: - 30 Days: Ramp up on Vapi's brand guidelines, voice, and existing asset library. Meet with marketing, sales, and events stakeholders to understand current pain points and pipeline. Audit and triage the highest-priority one-pagers and decks in flight, and ship your first polished deliverable. - 60 Days: Own the design of core sales and marketing collateral (one-pagers, decks, pitch materials) and establish scalable templates/systems so others can self-serve on lower-stakes assets. Evaluate and make recommendations to improve design direction for VapiCon - visual identity, signage, stage graphics, swag, and attendee-facing materials. - 90 Days: Be the go-to design owner for brand-facing collateral across the company. Drive VapiCon's design production to completion in partnership with the events team. Propose a roadmap for evolving Vapi's broader brand system based on what you've learned. Who You Are: - 7-10+ years of experience in brand or graphic design, ideally at a B2B SaaS or developer-tools startup, with a portfolio that shows range across print, digital, and event design. - Proven experience designing high-stakes sales and marketing collateral - one-pagers, decks, pitch materials. - Experience designing for live events or conferences (signage, stage/environmental graphics, swag) is a strong plus. - Expert in Figma; comfortable working within (and evolving) an existing brand system. - A self-starter who thrives in a fast-moving startup environment with shifting priorities, tight deadlines, and high ownership. - Strong collaborator who can partner closely with marketing, sales, and executive stakeholders, take feedback well, and push back thoughtfully when it serves the work. How We Work: - Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate. - Commit and follow through - We finish what we start and build trust by being people others can count on. - Why not today? - We value urgency and momentum. The fastest path to customer value usually wins. - Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions. - It’s our problem - We operate as one team. We share credit, own mistakes together, and support each other when things get hard. - Be direct and kind - We give feedback clearly, respectfully, and without delay. Why Vapi: - Generational impact: Build the human interface for every business - Ownership culture: Many of us are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A What We Offer: - Real stake: We offer a competitive salary and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off-sites - Flexible time off: take what you need - More: catered meals, transportation, gym, and a $10k annual L&D budget