Senior Business Analyst - 24 month FTC

Job description

KPMG New Zealand is part of the international KPMG network and one of the world’s leading professional services organisations. We provide audit, tax and advisory services to individuals, SMEs, multi‑nationals and government agencies. Locally, we’re known for our values‑driven culture and strong staff engagement, anchored in our purpose of fuelling New Zealand’s prosperity. This purpose drives everything we do, from our client work to internal practises, all guided by our shared values of Integrity, Courage, Excellence, Together, for Better. ### The opportunity: Step into a role where your expertise helps shapes the future of one of New Zealand’s most trusted professional services firms. As **Senior Business Analyst**, you’ll help drive high‑value projects that sharpen KPMG’s efficiency, agility, and competitive edge. This is your opportunity to influence how we operate by turning complex challenges into solutions that elevate performance across the firm. If you’re ready to inspire innovation, and leave a meaningful impact, this role is made for you. You’ll be accountable for supporting strategic business change and delivering measurable value across a diverse portfolio of projects and initiatives. The role requires critical thinking, analytical rigour, and effective collaboration to ensure that proposed solutions are aligned with organisational priorities and translate into tangible outcomes that enhance operational performance and enable sustainable growth. This position is a 24 month fixed-term contract. ### Day to day you will: - Build trusted relationships with business and project stakeholders, enabling clear decision‑making and transparent progress across KPMG. - Expertly analyse and model complex business processes and identify strategic improvements. - Document requirements using advanced facilitation techniques to align diverse stakeholders. - Collaborate with technical resources (including developers) to translate business needs into technical solutions and proactively identify gaps before they impact delivery. - Support solution design, testing, training, and adoption aligned with business goals. - Communicate project progress and expectations clearly across all stakeholder levels. - Contribute to strategic planning for business cases, impact analysis, and change initiatives. ### What you will bring to our team: - 7+ years' experience as a Business Analyst or Senior Business Analyst. - Experience with ERP & CRM implementation projects, particularly SAP S/4 and Salesforce, where knowledge of Azure, Power Platform, Jira, DevOps, ServiceNow and SQL is highly desirable. - Strong business process mapping and business requirements elicitation skills. - Proven experience delivering analysis within large transformation or technology programmes. - Demonstrated ability to facilitate workshops and engage senior stakeholders. - Experience conducting gap analysis and documenting current and future-state processes. - Strong written and verbal communication skills. - Ability to manage multiple priorities in a complex project environment. - Strategic thinker with strong analytical capabilities. - Collaborative and relationship-focused. - Highly organised with strong attention to detail. - Comfortable working in ambiguous and evolving environments. - Self-starter capable of working independently and driving outcomes. - Bachelor's degree in Business, Information Systems, Commerce, or a related discipline. Preferred: - Experience supporting technology selection and solution design. - Business Analysis certification (CBAP, CCBA, BCS, Agile qualifications or equivalent) desirable.