About Octopus by RTGOctopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.Key Responsibilities Lead and support customer journey mapping exercises for a financial services client. Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. Translate business needs into clear functional requirements and actionable insights. Work closely with CRM and Martech teams to align business objectives with technical capabilities. Support workshops, stakeholder interviews, and documentation efforts throughout the engagement. RequirementsExperience 5–7 years of solid, relevant experience as a Business Analyst. Industry Knowledge Strong familiarity with the financial services industry. Technical Exposure Hands-on experience working with CRM and Martech platforms. Soft Skills Proactive, collaborative, and approachable. Strong stakeholder management and communication skills. Ability to work effectively in fast-paced, client-facing environments.
About Octopus by RTG
Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.
Key Responsibilities
- Lead and support customer journey mapping exercises for a financial services client.
- Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
- Translate business needs into clear functional requirements and actionable insights.
- Work closely with CRM and Martech teams to align business objectives with technical capabilities.
- Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.
Requirements
Experience
- 5–7 years of solid, relevant experience as a Business Analyst.
Industry Knowledge
- Strong familiarity with the financial services industry.
Technical Exposure
- Hands-on experience working with CRM and Martech platforms.
Soft Skills
- Proactive, collaborative, and approachable.
- Strong stakeholder management and communication skills.
- Ability to work effectively in fast-paced, client-facing environments.
robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.
robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.
