Senior Business Analyst

Job description

SimplifyNext is a Singapore-headquartered digital engineering firm, with offices in Thailand and Malaysia, working across three converged areas: agentic AI, AI-enabled application modernisation, and intelligent automation. We bring strong business process consulting together with deep technology skills and modern delivery practices – product-centric, agile and AI-assisted. We build bespoke applications and AI systems, and we go deep on the platforms our clients run on, including Microsoft, AWS, ServiceNow, Databricks and UiPath. That combination of engineering depth and platform depth is what our clients come to us for. We build and modernise the systems people depend on daily. Our 300+ practitioners are multi-disciplinary by design – business consultants, software engineers, architects, AI engineers and designers working on the same delivery, not handing off between silos. We focus on delivering outcomes for clients, building strong careers for our people, and staying ahead of the technology curve. We hire because we are growing. ### Your Role at SimplifyNext As a Senior Business Analyst, you will play a client-facing consulting role driving business transformation on SaaS and digital platforms. You will: - **Lead discovery workshops to identify pain points, map user journeys, and define transformation opportunities.** - Shape requirements into clear Agile user stories and product backlogs, working closely with Product Owners, Architects, and Developers. - **Leverage Generative AI and automation to reimagine processes, accelerate delivery, and create smarter digital workflows.** - **Drive projects through the full lifecycle: Discovery, Design, Build, Test, Implementation, and Adoption.** - **Act as the bridge between business and technology, ensuring solutions deliver measurable business value.** - Contribute to business process re-engineering and operating model redesign as part of SaaS- and AI-enabled transformations. ### What We’re Looking For - 4–8+ years of Business Analyst / Consulting experience in SaaS or enterprise application transformations (Salesforce, Workday, SuccessFactors, ServiceNow, OutSystems, Power Platform, etc.). - Proven experience in Agile delivery (Scrum, SAFe, hybrid Agile) – ability to write user stories, define acceptance criteria, and support backlog prioritization. - Strong consulting toolkit: stakeholder management, problem structuring, business case development, and business process re-engineering. - Excellent facilitation and communication skills – able to engage both senior leaders and frontline staff. - Passion for transformation: excited about AI, automation, application platforms, and customer/employee experience redesign. ### Why Join Us 1. **Accelerate Your Career** – Grow faster in a high-visibility, client-facing role with clear pathways into leadership. 2. **Mentorship from Industry Leaders** – Learn directly from Agile Coaches, Project Directors, Architects, and Consulting Leaders committed to your growth. 3. **Work with Technical Visionaries** – Collaborate daily with world-class architects, developers, and UI/UX designers who can bring any vision to life. 4. **Continuous Learning & Certification** – Full sponsorship for certifications and structured learning paths tailored to your ambitions. 5. **Impact from Day One** – Solve mission-critical problems and shape customer, employee, and citizen experiences that matter. 6. **Empowering Culture** – Agile, innovative, and entrepreneurial — you’ll be encouraged to contribute ideas and make a real difference. ### Be Part of Our Transformation Journey **Joining SimplifyNext means becoming part of a team that blends the best of big consulting and tech innovation. You’ll own solutions end-to-end, see the direct impact of your work, and develop into a leader in the digital transformation space.** If you are passionate about driving change, love tackling complex problems, and want to be surrounded by talented people who will help you grow, SimplifyNext is the place for you. 📩 Ready to transform businesses and your career? Join us at SimplifyNext and let’s redefine what’s possible together. At SimplifyNext, we’re committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you’re excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we’d be happy to hear from you.