Senior Business Analyst

Job description

### 🧡 About Alma At Alma, we believe sustainable commerce depends on fair, well-balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place, serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience, without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered more than 25,000 merchants and 10 million consumers. With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! ### 👐 About the team Revenue at Alma covers the entire customer lifecycle, from lead generation to churn. It brings together Marketing, Partnerships, Sales and Account Management, representing more than 100 talented professionals. Revenue Operations plays a key role in helping these teams work together around shared goals, reliable data and efficient processes. The team supports Revenue leaders in improving performance, making better decisions and scaling the organisation. This position is a permanent contract, based in Paris, with 2 days of remote work per week. You will report to [Basil Lizotte](https://www.linkedin.com/in/basil-lizotte-aa155182), and work closely with Revenue teams, the Central Data Team, Ops & Risk, Product and Tech. ### 💼 About the job As Senior Business Analyst, Revenue Operations, you will create strategic insights that help Alma's Revenue teams understand their performance, identify growth opportunities and improve their speed and efficiency. You will work at the intersection of data, business and strategy, turning complex questions into clear recommendations and practical tools. #### Build reliable data foundations for Revenue - Build and evolve business-facing data models by combining relevant CRM, revenue and operational data sources. - Improve and maintain existing models and contribute to reliable end-to-end data pipelines. #### Turn business questions into strategic insights - Analyse Alma's target markets, market share, market dynamics and the key drivers behind commercial wins. - Design ad hoc tools and models to help Revenue teams answer tactical business questions and make faster decisions. #### Improve performance monitoring and revenue growth - Build and manage dashboards, KPIs and revenue forecasts so teams and leadership can monitor business health and progress against their goals. - Support Revenue leaders in setting the right targets, understanding growth dynamics and prioritising their roadmap. #### Drive data excellence across Revenue - Promote data-informed ways of working across Marketing, Partnerships, Sales and Account Management. - Collaborate closely with the Central Data Team to maintain high standards of data quality and consistency across the organisation. ### 🧰 You will work with SQL, Looker, LookML, Claude Code, Python, dbt, BigQuery, GCP, Rudderstack, Segment, Salesforce ### 🧩 About you #### To succeed in this job - You have strong SQL skills and are comfortable working with large datasets, raw CRM data and revenue-related information, including Salesforce data. - You have experience building business-facing data models, dashboards, forecasts or performance analyses from the initial question through to clear recommendations. - You can define relevant KPIs, assess business impact and communicate complex analysis in a clear and actionable way to different stakeholders. - You have approximately 4 to 7 years of experience in data analysis, business analysis or a similar role, ideally in a fast-growing technology or fintech environment. #### And it will be nice if you also - You have experience with Looker and LookML. - You are comfortable with Python and modern data tools such as dbt, BigQuery or GCP. - You have worked with tracking tools such as Rudderstack or Segment, as well as experimentation methodologies such as A/B testing, significance testing and causal analysis. - You are curious about AI-assisted tools and are interested in using tools such as Claude Code in your daily workflow. Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. ### 🧘 Your Alma experience #### The culture At Alma, collective intelligence is at the heart of the way we work. We are building an international company in a fast-growing environment, where people are encouraged to take ownership, share ideas and learn from one another. You will have access to our Learning & Development Platform, regular feedback and opportunities to develop your expertise and career path. As Alma continues to grow across Europe, you will have the opportunity to work with colleagues from different teams, countries and areas of expertise. We are committed to building a fair and inclusive workplace. We monitor our gender equality index and remain committed to pay equity, transparency and equal opportunities across the organisation. #### The role itself If you join Alma, you will be able to grow and have an impact by: - Influencing strategic decisions across the full Revenue organisation, from lead generation to churn. - Combining analytical depth, business understanding and direct exposure to senior stakeholders. - Helping Revenue teams build a stronger data culture and create more efficient ways of working as Alma scales across Europe. ### 🤑 Compensation & benefits - **Competitive salary** based on 12 months - **Profit-sharing and employee savings plan** - **Health insurance**: **100%** covered by Alma, including family package - **Disability insurance**: **100%** covered by Alma - **Sport**: partnerships with **Gymlib** and **ClassPass**, or **€30/month** reimbursement for your sports activities - **Maternity/paternity leave**: salary maintained at 100% during leave, with no seniority requirement. Return to work at a 4/5 schedule paid at 100% for 8 weeks - **Sustainable Mobility Package (FMD)**: **€544.80/year**, excluding full-remote contracts - **Meal vouchers**: **€10/day**, 50% covered by Alma - **Mental health**: free access to the MindDay platform - **Paid time off**: 25 days per year, plus additional paid leave granted to employees on executive contracts - Access to our **Learning & Development Platform** - **2 weeks of full remote work possible per year** during the summer ### 🎯 Interview process - **Video screen with Lydia a Talent Acquisition team member** to discuss your background, motivation and the role. - **Experience interview with Basil Lizotte or/and Gaspard Zha**, lasting 45 minutes, to discuss the role, the team and your experience. - **Home assignment and case study**, lasting 1 hour, with members team. - **On-site team fit interview**, lasting 30 minutes. - **On-site N+2 interview** with Antoine de la Rivière, lasting 30 minutes. - **Reference check** with at least two professional references. ### 🌍 Diversity & Inclusion At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work, whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit and business needs.