Senior Business Analyst - Product Management (Warehouse Management Systems)

Job description

Lineage is the largest and most dynamic temperature-controlled warehousing & logistics company in the world, reimagining the global food supply chain to eliminate waste and help feed the world. We are a trusted, innovative partner to our customers, connecting them to communities worldwide with efficient supply chain solutions that preserve and protect food. Our Product Management team drives this vision by leading Lineage’s technology transformation — changing how customers and partners engage, how warehouses operate, how energy is used, and how food is processed and transported. We define, design, develop, and deliver transformative technology products that modernize the food supply chain through data-driven insights, intuitive digital experiences, and resilient solutions deployed at scale. Role Overview We are seeking a Senior Business Analyst to assist our Product team in the development and execution of our proprietary Warehouse Management System (Connect). This system is the backbone of our operations and a cornerstone of Lineage’s technology and productivity strategy. In this role, you will help shape the future of Connect, making it the premier WMS for temperature-controlled environments globally. You will work with a talented product team, collaborate with cross-functional stakeholders, and drive innovation that impacts the entire food supply chain. Duties and Responsibilities • Collaborate with stakeholders and functional leaders to understand business requirements, generate functional specifications, and create detailed Product Requirements Documents (PRDs). • Analyzes existing business processes, uses cases, and flows of data to define system behavior and interactions from a user perspective. • Architect and document a functional solution that meets the product requirements including workflows, user interactions, and data flows. • Collaborate with the UX Design team to create wireframes for proposed solutions and ensure cohesive and scalable product designs. • Align acceptance criteria with stakeholders and work with the QA Engineering team to generate test cases that confirm the acceptance criteria has been met. • Work with cross-functional teams to develop business cases for the opportunities within your area — including ROI estimates, effort sizing, and risk assessments — to support investment decisions. • Conduct post-deployment impact analyses to validate projected ROI and identify areas of opportunities. • Collaborate with Technical Designers to define the technical execution of functional solutions. • Facilitate communication with internal stakeholders to discuss future initiatives and enhancements to our systems. Required Qualifications • 8+ years of experience in business analysis, management consulting, strategy operations, or a similar analytical role. • Experience working cross-functionally with both technical teams and senior business stakeholders. • Domain experience with warehouse management or similar systems. • Proficiency with data analysis tools is important. • Strong relationship-building skills with engineering, design, leadership, and internal & external stakeholders. • Excellent verbal and written communication skills including the ability to interact with all levels of the organization and convey concepts & results to a non-technical audience. • Highly organized and comfortable in a fast-paced, highly visible, and changing environment. • Ability to travel as needed; up to 20% of the time. Preferred Qualifications • Experience in temperature controlled logistics or supply chains. • Familiarity with Atlassian tools (JIRA, Confluence) and analytical tools (SQL, Excel). • Background in process improvement methodologies (Lean, Six Sigma) preferred. • Experience in Connect Warehouse Management System. Why Join Us? At Lineage, you’ll have the opportunity to make a global impact by transforming the food supply chain. You’ll work on cutting-edge technology, collaborate with industry leaders, and help shape the future of logistics and warehousing. #LI-Remote Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.