Senior Business Consultant

Job description

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. What will you contribute? Finastra is seeking a Senior Business Consultant with expertise in the implementation of our Global Payments Platform (GPP) for North American banking clients. This role is responsible for leading end-to-end client implementations, gathering business requirements, configuring solutions, and serving as a trusted advisor throughout the project lifecycle. Responsibilities & Deliverables: Lead end-to-end implementations of Finastra's Global Payments Platform (GPP). Gather, analyze, and document client business requirements. Configure and customize solutions to meet client needs. Troubleshoot and resolve issues identified during testing and implementation phases. Develop functional specifications, process flows, and interface requirements. Collaborate with product, development, and client teams to deliver successful outcomes. Facilitate workshops, solution reviews, and stakeholder walkthroughs. Support product enhancements by identifying market and client requirements. Serve as the primary point of contact for complex implementation projects. Provide project support through delivery, deployment, and client signoff. Required Experience & Skills: Experience implementing payment processing or banking technology solutions. Strong knowledge of payment systems and banking operations. Experience gathering business requirements and preparing functional specifications. Strong analytical, problem-solving, and stakeholder management skills. Ability to manage multiple priorities in a client-facing environment. Excellent communication and presentation skills. Experience working directly with financial institutions and banking clients. Bachelor's degree or equivalent experience. Travel may be required based on business needs. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.* Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. *Specific benefits may vary by location. At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra. Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.