Senior Business Development Executive

Job description

About almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It’s what moves us forward! Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA Job Overview: You will be responsible for building and maintaining long-term client relationships, acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies. As the Senior Business Development Executive you will: Build long-term relationships with existing clients to retain and grow them. Acquire new clients end-to-end; from prospecting to closing and meeting individual and team targets. Increase revenue and retention rate for accounts through driving intentional upsell and cross-sell motions to meet the clients’ business objectives. Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth. Identify growth opportunities within the account segment. Resolve all client complaints, requests, and inquiries within the predetermined SLAs. Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts. Perform other job-related tasks as needed. The ideal candidate will have: Bachelor's degree in business or a relevant major. Proven experience of 3-6 years in business development or sales, preferably in the E-Learning industry. Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences. Able to prioritize and perform effectively in a highly dynamic work environment. Excellent command of the English Language (both written and spoken). Experience in customer support is a plus. Proficiency in MS Office Experience with CRM is preferred, HubSpot is preferred Ed-tech industry background is preferred. Why join us? Competitive salary packages Flexible work arrangements Family Medical insurance Access to a wide range of courses on our platform