Senior Business Management Officer | IT CIO Office

Job description

The CIO Office is a transversal department supporting the IT of Groupe BPCE. Its mission is to provide a consolidated and reliable view of IT activities across business units, enabling informed decision-making and effective communication at all levels of the organization. The CIO Office collaborates closely with Finance, IT and Operations leadership to drive management control, performance monitoring, resource planning, and the harmonization of practices. Main tasks and goals: As a Senior Business Management Officer , you will play a key role at the intersection of Finance and IT & Operations within the CIB Business Management IT & Operations unit. Acting as a trusted partner to senior management, you will ensure the reliability, consistency, and clarity of financial and operational data, and transform this information into meaningful insights supporting executive decision-making. This role requires both strong control of underlying data and tools and the ability to synthesize and present complex information in a clear and structured manner to senior stakeholders. You are expected to master the full data lifecycle — from collection and validation to analysis and presentation — and to challenge assumptions when needed, ensuring that outputs are both accurate and relevant. Operating in a fast-paced and sometimes ambiguous environment, you demonstrate strong judgment, autonomy, and composure under pressure , and you are able to address ad hoc questions from senior management with clarity, or appropriately frame and follow up on unresolved points. Some activities described: Produce, maintain, and enhance financial and operational reporting (budget, forecasts, KPIs), ensuring accuracy, consistency, and relevance for management decision-making at local and global levels. Lead and coordinate budget and forecasting processes (including reviews and P&L follow-up), ensuring alignment between stakeholders and robustness of underlying assumptions . Perform variance and gap analysis between targets and actuals, identify key drivers and risks, and propose actionable insights and corrective measures. Prepare executive-level deliverables (dashboards, presentations, synthesis notes), ensuring clarity, consistency, and alignment of messaging for senior management audiences. Act as a key interface between Finance, IT, Operations, and other stakeholders, facilitating alignment on financial topics, assumptions, and reporting frameworks. Serve as a reference point for financial and management topics within the scope, providing visibility and ensuring coherent communication to both local and onshore management. Serve as a referent on some specific tools within the scope consolidating IT CIB team needs, formalizing change requests and communicating on system releases to users. Own and maintain management “cockpit” views (organizational KPIs, project follow-up), ensuring continuous improvement of indicators and alignment with business priorities. Oversee staffing and resource tracking, ensuring data consistency (joiners, leavers, mobilities), auditability, and anticipation of future resource needs. Up to 2 years’ experience in customer support, management control, and/or project management. 5-8 years experience in Financial Activities. 5-8 years experience in Management Control. 2-3 years experience in stakeholder influence/ dealing with senior management. Advanced knowledge of the common office tools (Power Point, Excel, Word). Advanced knowledge in data visualization tools (such as Power BI) to create, analyze, and present financial and operational data in a clear and actionable manner. Knowledge of English - B2 mandatory Knowledge of French - B2 optional Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued. Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide. As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas – Corporate & Investment Banking and Asset & Wealth Management – as well as transversal services that support all entities across the Group. With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group. A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.