Senior Business Systems Analyst

Job description

**About the Organization** Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. **About the Role** Redhorse transforms the way government uses data and technology. To support this mission, we are seeking a Senior Business Systems Analyst to support the FBI National Security Branch (NSB). This is a high-impact role where you will serve as a critical bridge between technical developers and non-technical stakeholders, ensuring that the systems used for National Security Letters (NSLs), the Foreign Intelligence Surveillance Act (FISA), and other legal processes are modern, secure, and mission-aligned. Your expertise will directly influence the development of the FBI’s enterprise systems, helping to protect national security through improved data management and IT governance. ### Key Responsibilities - Support FBI national security system development, including FISA, NSL, and NDRR system project management. - Gather FISA user requirements and design the NSL system. - Manage complex data conversion processes, including ETL processes, data storage, access controls, indexing, entity extraction/resolution, analysis, and sharing. - Develop comprehensive documentation, training materials, and deployment plans. - Regularly assess FBI’s complex technical systems, identifying risks, and recommending improvements for cost savings, consolidation, and system retirement/replacement. - Advise the Government on emerging vulnerabilities and corrective measures for NSB equities, emerging technologies, and FBI enterprise systems. - Serve as the primary interface for collecting, tracking, and managing operational user requirements from Department of Justice, FBI headquarters, and field office stakeholders. - Analyze technical and functional systems documentation to identify key points and potential problems. - Collaborate with software developers and the DevOps team to define and document requirements as epics, features, and user stories. - Draft national security business and functional documentation (user stories, acceptance criteria, use cases, concepts of operation, cost-benefit analyses, privacy impact assessments, operating models, workflow diagrams, and standard operating procedures) for the FBI’s FISA system, legal process applications, Sentinel requirements, and intelligence collection applications. - Lead support for NSB’s planning and implementation of IT projects, ensuring on-time task completion. - Assist in strategic planning for NSB IT programs. - Prepare reports, briefing materials, talking points, Power BI reports, and other documents for management, often on short notice. - Provide updates to FBI executive management on current IT projects and initiatives. - Analyze and resolve business and management issues, providing recommendations and subject matter expertise. - Provide technical support and troubleshooting assistance regarding NSB’s Technical Bridge applications (FISA, NSLs, NDRRs, etc.) and other proprietary applications. - Represent NSB at meetings, documenting proceedings and follow-up actions. ### Required Experience/Clearance - 10+ years of experience working within U.S. National Security, defense, or law enforcement communities. - 10+ years’ experience with U.S. National Security IC mission sets, FISA policy, and government case management. - 10+ years’ experience analyzing data, written/verbal information, and processes to assess risks and formulate recommendations. - 10+ years’ experience leading or coordinating complex programs and/or multiple projects. - 10+ years’ experience and demonstrated knowledge of IT practices and principles, including IT Life-cycle management/IT Governance, Systems development life cycle, Software development methodologies (e.g., agile, waterfall), and Requirements elicitation and management. - 10+ years’ experience translating and communicating complex subject matter between technical and non-technical audiences. - Minimum 5+ years’ experience using MS Excel, Power BI, PowerPoint, Visio, Word, and SharePoint. - Minimum 5+ years’ experience writing reports, briefing materials, and delivering presentations. - Active Top Secret (TS) security clearance ### Desired Experience - Bachelor's or Master's degree in Computer Science, Management Information Systems, or a related field. - 8+ years’ experience with National Security operations and USIC functions. - 8+ years’ experience with National Security mission sets, FISA policy, and case management, including experience with FISAMS, Sentinel, and DIVS. - Relevant certifications, such as ITIL, Agile Product Owner, Project Management (CAPM/PMP), and/or CBAP. - 6+ years’ experience with data-related issues (ETL processes, storage, access controls, indexing, entity extraction/resolution, analysis, and sharing). - 6+ years’ experience working in a federal interagency environment.