Senior Business Systems Analyst

Job description

RAVL helps technologists accelerate their careers. At RAVL, we connect strategy with execution, care deeply about the people we work with, and measure success by the lasting impact we leave behind. Our purpose is to build a team that puts real, sustainable business outcomes at the core of everything we do. We’re here to leave our clients better than we found them, and to create a place where our people are proud to Build. Better. As a **Business Systems Analyst** in our **Delivery guild**, you’ll play a critical role at the intersection of business and technology. This role is more technical in nature, working closely with engineering teams and directly with clients to translate complex business needs into requirements which lead to scalable system solutions. You’ll bring a systems-thinking mindset, leveraging your technical background to ensure requirements are not only clear—but feasible, efficient, and aligned to architecture. ### What does success look like in this role? - Partner directly with client stakeholders to elicit, analyze, and document business and system requirements - Translate business objectives into detailed functional and non-functional specifications with technical depth - Act as a bridge between business and engineering—ensuring shared understanding of requirements, constraints, and trade-offs - Facilitate discovery sessions, technical workshops, and stakeholder interviews to uncover system needs and dependencies - Create high-quality artifacts including user stories, process flows, data mappings, and acceptance criteria - Collaborate closely with developers, architects, QA, and product teams to support solution design and delivery - Contribute to backlog refinement, prioritization, and scope management with a strong understanding of technical implications - Identify risks, integration challenges, and system gaps early—proactively communicating impacts and mitigation strategies - Support testing efforts including UAT, validation, and stakeholder walkthroughs to ensure solutions meet business intent - Continuously improve analysis practices, documentation quality, and delivery efficiency within the team ### Great, do my skills fit? You’ll thrive in this role if you bring: - 5+ years of experience as a Business Analyst or Business Systems Analyst in technology delivery environments - A strong technical foundation—previous experience as a developer or working closely with engineering teams is highly valued - Proven ability to translate complex business processes into clear, structured technical requirements - Hands-on experience working in Agile or hybrid delivery models - Strong experience writing user stories, acceptance criteria, and functional/system documentation - Familiarity with system design concepts, APIs, integrations, and data flows - Experience working with tools such as Jira, Confluence, Azure DevOps, or similar - Strong analytical thinking, attention to detail, and problem-solving capabilities - Consulting mindset: clear communication, stakeholder management, and outcome orientation - Comfort working directly with clients in fast-paced, evolving delivery environments ### Mindset Traits - **Systems thinker**: you naturally connect business needs to technical solutions - **Structured but adaptable**: you bring clarity to ambiguity without slowing momentum - **Technically curious**: you enjoy understanding how things work under the hood - **Collaborative**: you build trust across business and engineering teams - **Outcome-driven**: you focus on delivering real, measurable value for clients ### Why join RAVL? - Flexible, client-aligned work model — autonomy with accountability, adapting to client delivery needs. - Variable bonus & RRSP contributions tied to performance and delivery impact. - 4 weeks paid time off (plus public holidays). - Paid professional development days and continuous learning opportunities. - Comprehensive health & dental coverage, including mental health support. - Commitment to lifelong learning — continuous improvement through training, mentorship, and certification.