Senior Business Systems Analyst, Content Supply Chain & AI (Pharma Commercial)

Job description

**Senior Business Systems Analyst, Content Supply Chain & AI (Pharma Commercial)** **Location:** Hybrid, San Francisco Bay Area **Type:** Contract, project-based **Industry:** Pharma / Life Sciences **About the role** Our client, a global pharmaceutical company, is looking for a senior BSA to support its commercial content platforms and the move toward AI-assisted content production. You’ll sit between the business, external system integrators, and AI/ML developers, turning business needs into clear functional and technical requirements. **What you’ll do** - Own functional requirements for the content supply chain: modular content, derivative and de novo content creation, assembly, and composition workflows - Act as the first point of contact for product questions, feature requests, and troubleshooting - Coordinate delivery with system integrators and make sure builds match functional designs and user stories - Track milestones, delivery risks, and cross-workstream dependencies through to release - Support implementation and enhancement of Adobe Express, Creative Cloud, and content assembly platforms - Document how AI agents source data from workflow tools, generate draft content, pull metadata from DAM, and pass content to downstream systems via API - Work with AI/ML developers to define how the orchestration layer connects to existing and legacy systems - Recommend scalable, governed content processes and operating models **What we’re looking for** - Experience in business or systems analysis on enterprise marketing content platforms, ideally in pharma or another regulated environment - Working knowledge of the Adobe content stack (Workfront, Experience Manager/Assets, Express, Firefly) and/or Veeva Vault PromoMats - Understanding of how marketing content moves through an enterprise tech stack (workflow tools, DAM, production and journey tools such as AJO) - Comfort with API-based integrations and enterprise architecture - Exposure to generative AI in content workflows, including guardrails and compliance - Track record of working with external vendors and delivery teams **Compensation:** Competitive, to be discussed individually. **To apply:** send your resume, and we’ll set up a short call.