Senior Carrier Account Representative

Job description

**Who We Are** Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! **Who We Want** Our explosive growth is your opportunity to join our high-energy Carrier Capacity team. We’re looking to hire a Senior Carrier Account Representative with previous third-party logistics experience who is ready to put their expertise to work at the fastest-growing brokerage in the country. **What You’ll Do** As a Senior Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. ### Senior Carrier Account Representative Responsibilities - Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research. - Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers. - Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs - Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery. - Maintain outstanding service performance. - Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status. - Seek opportunities for new and existing customers to utilize committed capacity. - Build strong internal relationships with the Business Development team. - Utilize industry knowledge to resolve issues efficiently and independently. ### Qualifications - 2+ years in a Carrier Sales or Brokering role is required - We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive. - Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented. - A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match. - Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships. - Our work culture is high energy! We need highly motivated individuals to help us reach our goals. - You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive! ### The Perks of Working With Us - Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage. - Invest in your future with our matching 401(k) program. - Build relationships and take part in learning opportunities through our Employee Resource Groups. - Enjoy office wide engagement activities, team events, happy hours and more! - Leave the suit and tie at home; our dress code is casual. - Work in the heart of downtown Chicago, IL! - Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options. - Maximize your wellness with free counseling sessions through our Employee Assistance Program - Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days. - Receive 100% paid parental leave when you become a new parent. - Get paid to work with your friends through our Referral Program! - Get relocation assistance! If you are not local to the area, we offer relocation packages.