Senior Claims Consultant – Mass Tort & Environmental

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Take your complex claims expertise to the next level in a highly specialized role focused on some of the most challenging exposures in the casualty space. As a Senior Claims Consultant – Mass Tort & Environmental, you will independently manage sophisticated legacy and long-latency claims involving asbestos, environmental contamination, talc, PFAS, and other mass tort exposures. You will apply advanced coverage analysis, strategic claims handling, negotiation, and litigation management skills to claims arising from historical CGL, umbrella, and excess liability policies. This is an opportunity to join a specialized team where your judgment, technical expertise, and ability to navigate complex coverage issues will have a direct impact. The role supports claims across multiple U.S. jurisdictions and Canada and offers significant autonomy in managing complex matters from evaluation through resolution. Key Responsibilities: Complex Claims & Coverage Analysis Independently manage complex, high-exposure casualty claims involving historical CGL, umbrella, and excess liability policies. Analyze historical policy language, underlying facts, applicable law, and long-latency exposures to determine coverage positions and claims strategy. Manage legacy runoff claims arising primarily from policies issued during the 1970s through the mid-1980s. Develop thoughtful, well-supported strategies for resolving complex coverage and liability issues. Mass Tort & Environmental Claims Handle complex asbestos bodily injury, talc, PFAS, environmental contamination, and other mass tort claims. Evaluate environmental exposures involving soil and groundwater contamination and remediation. Manage claims involving large commercial and industrial insureds with significant liability exposure. Navigate complex, multi-jurisdictional claims across the U.S. and Canada. Litigation, Negotiation & Resolution Manage litigated claims and coverage actions involving Allstate. Partner with internal and external counsel to develop effective litigation and resolution strategies. Participate in mediations, arbitrations, settlement negotiations, and other dispute-resolution activities. Serve as a witness when required. Financial & Strategic Management Establish, document, and adjust case reserves and financial projections based on evolving claim exposure. Develop and execute strategic action plans designed to move complex claims toward resolution. Provide clear, well-supported analysis and recommendations to key stakeholders. Caseload & Operational Excellence Independently manage a diverse portfolio of complex claims while maintaining accurate and thorough documentation. Ensure claim files comply with applicable internal guidelines and standards. Work effectively across multiple claims systems and adapt to evolving technology and AI-supported workflows. Communicate complex coverage and claim issues clearly and effectively in both written and verbal settings. What You Bring: Preferred Experience 3+ years of experience handling mass tort, asbestos, environmental, or other long-latency claims. Casualty claims experience involving complex coverage analysis, excess liability policies, or legacy runoff portfolios strongly preferred. Experience managing claims across multiple U.S. jurisdictions and/or Canada. Experience with litigation, negotiation, mediation, arbitration, or complex claim resolution. Skills & Capabilities Strong knowledge of complex casualty claims and coverage analysis. Ability to interpret and apply historical insurance policy language. Strong analytical, investigative, and problem-solving skills. Proven negotiation and settlement capabilities. Excellent written and verbal communication skills. Ability to independently manage complex, high-exposure matters and competing priorities. Comfort working across multiple systems and adapting to new technology and AI-supported processes. High level of ownership, sound judgment, and accountability in a remote environment. Why This Role This opportunity is ideal for a seasoned claims professional who enjoys digging into complex coverage questions, sophisticated litigation, historical policies, and high-exposure claims. You will have the autonomy to own challenging matters while collaborating with experienced claims professionals and legal partners on issues that require both technical expertise and strategic thinking. Work Environment Remote-friendly opportunity within a highly specialized claims team. Independent role suited for a self-starter who is comfortable taking ownership of complex matters. Collaborative environment with exposure to legal partners and sophisticated casualty claims. Skills Claims Administration, Claims Resolution, Complex Claims, Mass Torts, Settlement Negotiations Compensation Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.