Senior Claims Examiner

Job description

Schedule: Monday-Friday 8am-5pm *This position can be remote, in select locations, based on business needs* Who We Are: Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities . We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift. Job Responsibilities: What you will do The management and resolution of complex and litigated transportation claims throughout the United States. This role requires an advanced expertise in liability and damage analysis coupled with a comprehensive understanding of litigation processes in both state and federal courts. Incumbents have up to $250,000 reserve authority; $250,000 settlement authority and $100,000 payment authority. Authorize and/or approve all claims payments within the delegated authority or within the maximum limits as outlined in company policies and procedures. Determine proper policy coverages and investigate, evaluate, negotiate and equitably settle all assigned claims cases. Make decisions and resolve conflicts in such areas as application of coverages to submitted claims, application of laws of jurisdiction to investigatory facts, application of policy exclusions and exceptions as well as the ability to read and understand contracts, hold harmless and indemnity agreements. Document and establish timely reserves and executes claims payments. Provide recommended action for all claims payments beyond delegated authority. Conduct settlement negotiations with claimants, policy holders and/or their attorneys. Manage and direct the litigation process through retention of counsel and experts to include setting appropriate expectations. Identify and communicate specific claim trends and policy/contract issues to management. Identify fraud and subrogation opportunities. Prepare for and advocates at depositions, trials and mediations for the Company. Collaborate regularly with defense counsel to strategies and formulate plans for defense. May assist in the development, mentoring and/or training of individual team members. Proactively work to assist others in achieving the organization's objectives. Copy and paste URL into browser to view full description: Qualifications: What you need to bring 8+ years' complex claims experience required. 2+ years' claims experience in transportation industry required. Must be familiar with legal terminology and able to identify material items. Must be flexible to be on-call 24/7 on rotating basis. Must possess excellent investigative skills with the ability to achieve optimal conflict resolutions. Must possess excellent negotiation skills and be able to appropriately influence and persuade others. Must be able to analyze complex situations. Must possess excellent fact finding skills with ability to gather detailed information. Must be able to effectively manage multiple demands. Must be able to work independently or in a team environment. Bachelors' degree in related field or equivalent combination of education and experience required. Maintain state licensing where required. Successful completion of claims certification schools/classes such as AIC, AEI, ARM, CPCU preferred. What we offer: Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors. Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back. Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement . We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive. Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate , thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters. The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.