Senior Client Consulting Manager (Core Consulting), VCA

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Team Summary Visa Consulting & Analytics (VCA) delivers tangible, impactful, and financial results for Visa’s clients, including card issuers, acquirers, and merchants. Leveraging deep expertise in strategy consulting, digital transformation, data analytics, and operational excellence, VCA solves the most strategic challenges for our clients. The Korea VCA team provides a comprehensive range of consulting services, focusing on strategic growth, profitability, risk management, and digital innovation. What a Senior Manager of VCA does at Visa: We seek an experienced, client‑centric consulting leader with a strong interest in the payments industry. Projects typically run 1–3 months and span areas such as corporate and growth strategy, new business development, market expansion, digital transformation, marketing and product strategy, payment industry analysis, and customer experience enhancement. Depending on engagement size and complexity, the Senior Manager serves as a Project Manager and/or Module Lead, leading engagements end‑to‑end from setup through executive delivery. Key Responsibilities: Project Delivery: Develop project proposals, clarifying objectives, scope, deliverables, and approach in collaboration with clients, relationship managers, and internal teams Lead or support project setup, including contractual documentation, stakeholder engagement, interview planning, and data requirements Build robust fact bases through client interviews, data analysis, and industry research Analyze Visa and client data to benchmark performance, identify gaps, and develop improvement opportunities Partner with data science teams to leverage advanced analytics Formulate practical, insight‑driven recommendations using VCA methodologies and global best practices Design and deliver clear, compelling client presentations, support implementation where required Practice & Business Development: Identify client opportunities and contribute to account planning Develop models, support IP creation, and enhance standardized VCA offerings Build expertise, generate insights, and contribute to thought leadership and practice development This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications What you will need: We seek an experienced, results-driven, and client-centric professional with a strong interest in the payments industry. Ideal candidates should have Bachelor’s degree from a top tier institution with 7+years of work experience after completing your degree, including at least 4 years in consulting and 2 years as a module leader (or equivalent) Strong experience in payments, digital innovation, corporate strategy, or business management Outstanding analytical and problem‑solving skills with strong intellectual rigor Proven ability to leverage analytics to inform strategy and drive actionable insights High attention to detail, ensuring quality and rigor in analysis and deliverables Excellent written and verbal communication skills Business‑level English proficiency What will also help: Experience in customer experience design (human-centered design/design thinking). Deep understanding of the payments industry or financial services sector. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.