Senior Client Lead

Job description

Who we are We’re GoSpooky: the ones who get all things social. A global agency made for the social era. We grow brands through content, community and commerce, keeping them at the forefront of culture. Social isn’t just first, it’s the foundation. From creatives and commerce specialists to game designers and data analysts, we cover the full social spectrum. If it shapes internet culture, we’re on it, making fast, bold and relevant work that actually gets shared. From TikToks that breaks the “for you” page, to creator stories built with real community insights, all the way to TikTok Shop, social affiliates and live social shopping that convert in real time. As official partners of Instagram and Snapchat and partners and social affiliates of TikTok (Shop), we work with brands like KLM, JBL, Samsung, Prime Video and HEMA. Driven by bold ambition, endless creativity and authentic people, our teams think ahead, react fast and keep brands culturally relevant. Whether it’s live social shopping, creator management, social-first campaigns or turning a trend into a brand moment. We’re always looking for fresh energy: people who bring new perspectives, challenge the norm and help us and our clients evolve. If you love shaking up social, thinking big and moving fast, you’ll fit right in. The Role As a Senior Client Lead , you will oversee, manage, and expand entire client units, providing strategic direction and growth roadmaps for both clients and GoSpooky. You will report directly to the Commercial Director and work closely with all crafts, with an emphasis on PM and senior leadership, ensuring integrated strategies for client growth. What you’ll do Define and drive strategic growth roadmaps for client units Oversee and commercially lead client units, ensuring alignment and excellence Act as a consultative advisor, proactively identifying and developing growth opportunities Conduct strategic business reviews at the unit level and oversee new briefings Ensure high-quality quotations and comprehensive Statements of Work Manage high-level escalation internally and externally, ensuring resolution and alignment Coordinate closely with internal crafts to deliver integrated strategies for client growth What we’re looking for 4+ years of experience in a strategic client-facing role, within a digital or creative agency Deep knowledge of the digital marketing and social media landscape Excellent leadership and mentoring abilities to support Client Leads/Executives A strong strategic thinker and consultative partner, comfortable leading complex discussions with senior stakeholders Demonstrate a proven ability to grow client accounts and spot new commercial opportunities Ability to identify and resolve operational and strategic roadblocks proactively Strong commercial background. This role is not suited for candidates from operations, project management, or producer backgrounds. Commitment to service excellence and integrated client solutions What’s in it for you? 25 vacation days, plus flexibility to take additional time off Commuting allowance for both car and public transport Remote working possibilities A MacBook for peak productivity Training opportunities to develop your skills and grow with us Healthy communal lunches to keep you fueled Fun events to connect, recharge, and bond as a team Phone allowance Unlimited mental health and well-being support via OpenUp A pension plan where GoSpooky contributes a percentage of your salary Dutch classes for international team members 2 extra weeks of paid birth leave/geboorteverlof for partners Apply for the job So, do you want to join our team? We’d love to hear from you! Please note: a valid EU work permit is required for this role. GoSpooky is an equal-opportunity employer. Our hiring decisions are based on objective measures and we will not discriminate against any aspect of your identity. We believe that a diverse team is crucial to our collective success and value an inclusive culture where everyone can make their impact and bring their true unique selves to work.