Senior Client Solutions Manager - TikTok

Job description

**Are you ready to join our digital revolution journey?** At **[Aleph](https://alephholding.com/)**, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a **Client Solutions Manager** to strengthen our team in **Paraguay** where you will be representing **TikTok** in the **local market**. In this role, you will be targeting brands and agencies to get them to adopt TikTok for their online marketing campaigns. If you’re passionate about digital marketing, have a data driven mindset and have a proven track record in media don’t hesitate to reach out to us. ### What you'll do: - Participate in strategic planning to grow or generate new business opportunities. - Act as a consultant for top Key accounts. - Primary POC for client campaign management and timely reporting. - Provide actionable insights on campaign performance (products, budget, creatives vs. KPIs, delivery). - Ensure SLA adherence for excellent client service. - Optimize accounts for increased spend and manage reservation projects. - Drive product/company education and share best practices with clients/agencies. - Collaborate with cross-functional teams on creative ad solutions for business results. - Premium contact for the Sales Team. - Support client/agency education on product solutions to grow business and manage key relationships. - Maximize ROI through optimization and upselling with client reports. - Manage large customer relationships and drive business decisions through conflict resolution. - Provide feedback to product/tools teams for platform scaling. - Organize account information, assets, data, and reports. - Maintain campaign records, schedules, and ad placement availability. - Ensure accurate ad specs/rates; responsible for campaign reporting and optimization. ### Skills and Experience Required - At least 5 years of experience in client relationship management and digital media. - Advanced English skills - Bachelor’s degree in Advertising, marketing, business, or tech. - Deep understanding of the digital landscape and a passion for social media. - Experience managing campaigns across digital platforms and ad tech products. - Intimately familiar with online media planning, design, and art control of advertising pieces. - Strong communication and people skills (working directly with clients). - Detail-oriented, with exceptional organizational skills - Aptitude, creativity, and a preference for working in collaborative teams and across business units. - Strong time management and problem-solving skills. - Ability to multi-task under challenging deadlines while still focusing on details