Senior Client Solutions Specialist

Job description

Senior Client Solutions Specialist – Tack TMI Apprenticeships (Gi Group Holding) Salary: Up to £40k (DOE) + commission & Award Winning Benefits Location: UK-wide (remote/home-based) with occasional client site visits Contract: Full-time, 37.5 hours per week Tack TMI is a specialist learning and development consultancy that helps organisations improve sales performance, customer experience and leadership capability. We partner with clients to design and deliver practical, results-focused training and coaching - supporting people to build the skills and behaviours that drive measurable business impact. About the role We’re looking for a Client Solutions Specialist to join Gi Group supporting Tack TMI Apprenticeships. This is a strategically important role focused on growing apprenticeship pipelines, building partner relationships, and increasing market awareness of our programmes. You’ll be passionate about apprenticeships, confident engaging stakeholders, and commercially minded - able to create opportunities with both existing accounts and new customers. Key responsibilities Building pipeline and winning new business in a high performing team. Grow partner accounts by segmenting customers, increasing engagement. Make sure apprenticeships are employer-led, compliant and meet stakeholder needs; support planning, delivery and monitoring. Deliver the apprenticeship sales plan: attend events, share market insights, write proposals/bids and support contract negotiations. Keep execution tight: update HubSpot, follow up marketing leads, run attraction campaigns and support effective selection to improve applicant success. Communicate clearly with stakeholders, stay up to date on apprenticeship rules and systems, and complete other reasonable tasks as needed. What we’re looking for Experience in apprenticeships / work-based learning / related programmes, including compliance and employer relationship management Strong knowledge of the Apprenticeship Levy Account management experience and confidence using CRM systems Experience working with employers on skills projects or within a target-driven, client-facing environment Highly organised; able to manage multiple projects and stakeholders under deadlines Knowledge/experience of OFSTED requirements Excellent interpersonal skills; able to influence and negotiate with senior stakeholders Comfortable working with construction industry professionals, including SME and large contracting organisations Strong communication, organisation and relationship-building skills What we offer: Competitive salary, uncapped commission and performance incentives. Award-winning benefits package Structured training and development with clear progression opportunities. Supportive, collaborative team environment and modern systems and tools. Additional information: We are an equal opportunities employer and welcome applications from candidates of all backgrounds.