Senior Clinical Pharmacist

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. ABOUT THE ROLE: We are seeking an experienced and driven Senior Clinical Pharmacist to serve as the clinical and operational backbone of our 503A compounding pharmacy. This is a high-impact, cross-functional role that bridges clinical expertise, regulatory compliance, quality improvement, and day-to-day operational leadership. The ideal candidate is equally comfortable reviewing clinical guidelines, writing SOPs, coordinating with engineering teams, and managing escalated patient cases — all within the fast-paced environment of a 503A pharmacy. This role reports to the Pharmacist-in-Charge (PIC). YOU WILL: - Clinical & Regulatory - Review and implement clinical guideline updates - Conduct Pharmacy Information Booklet and Medication guide review for all dispensed products - Perform clinical reviews arising from Medication Errors and identified issues (e.g., med kit analysis, intake form logic errors, inappropriate patient targeting) - Support pharmacy literature reviews and stay current on applicable state and federal pharmacy law - Obtain state licenses Product Launches & Change Management - Prepare the pharmacy team for new product launches, including guideline changes, Rx/label/packaging expectations, and staff education - Partner with the fulfillment team to align on collateral requirements and pack-out expectations - Ensure product pack-out validation and fit tests prior to launch - Coordinate with IT on improvements including prescription label changes, product name reviews, and sig reviews Quality & Continuous Improvement (CQI) - Lead the CQI program: audit, analyze, and trend pharmacy error and near-miss data - Facilitate monthly CQI meetings with pharmacist and technician teams; present findings at quarterly leadership meetings - Drive follow-up and implementation of CQI initiatives and process improvement projects - Maintain the AZ facility call log and ensure timely resolution and documentation Operations & Order Management - Manage test orders and test labels to validate system changes - Author, review, and update pharmacy SOPs - Guide the pharmacy team on protocols during technology failures or system downtime Cross-Functional Coordination - Serve as the primary clinical liaison between pharmacy and teams including inventory, fulfillment, care operations, learning & development, and engineering - Receive and review provider communications; distill and disperse relevant clinical guidance, updates, and directives to the pharmacy team in a timely and structured manner - Handle escalated patient communications from CX, including shipping errors and clinical concerns Clinical Resource & Communication - Act as the primary clinical resource for staff pharmacists and technicians - Prepare slide decks, Google Docs, and Sheets for clinical meetings and patient profile reviews YOU HAVE: - Doctor of Pharmacy (PharmD) from an ACPE-accredited program - Active, unrestricted Registered Pharmacist (RPh) license in Arizona - 2+ years of post-licensure pharmacy experience, with at least 1 year in a supervisory or senior clinical capacity - Strong cross-functional communication skills; comfortable working with engineering, operations, and clinical teams - Willingness to obtain non-resident pharmacist licenses and serve as back up PIC when needed OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): - Competitive salary & equity compensation for full-time roles - Comprehensive health benefits including medical, dental & vision, and parental leave - Employee Stock Purchase Program (ESPP) - Employee discounts on hims & hers online products - 401k benefits with employer matching contribution We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.