Senior Cloud Operations Engineer

Job description

About EdgeUno EdgeUno is a US-based technology infrastructure company headquartered in Miami, with a strong operational presence across Latin America, including Colombia, Brazil, Argentina, Chile, Peru, Mexico, and Ecuador. We enable digital businesses to scale with high performance and reliability by providing connectivity, IP Transit, private networks, data centers, bare metal, and cloud solutions to ISPs, content providers, hyperscalers, and global technology companies. Through our own infrastructure platform and strategic interconnection with major global hubs and content networks, we bring content closer to end users and deliver low latency, security, and operational resilience across the Americas and beyond. Role Overview At EdgeUno, we are looking for a hands-on Senior Cloud Operations Engineer to help us manage and improve our infrastructure across multiple on-premises data centers. This role is critical to support our global operations, with a strong emphasis on Proxmox-based virtualization, Linux systems administration, and monitoring in on-prem environments. The ideal candidate is someone who thrives in troubleshooting Linux systems, has strong foundational knowledge in infrastructure and networking, and enjoys automating repetitive tasks using tools like Ansible or Terraform. About the Role You will operate and scale the virtualization and Linux environments that run across our data centers, working closely with our team to support internal systems and contribute to incremental improvements through automation and scripting. The position is embedded in a 24x7 high availability context and requires close collaboration with developers, network engineers, and cloud engineers, as well as consistent documentation practices to support knowledge sharing and disaster recovery preparedness. Core Responsibilities Systems & Virtualization Operations Operate, maintain, and troubleshoot Linux-based systems (Debian, Ubuntu, etc.) Manage and scale our on-premise virtualization environment using Proxmox Maintain backups and ensure consistency across multiple datacenter environments Support internal teams with user and service-level adjustments Infrastructure Automation & CloudOps Automate infrastructure operations using Ansible, Terraform, or Bash scripting Maintain Infrastructure-as-Code (IaC) practices to ensure repeatability and stability across environments Contribute to incremental improvements in infrastructure and automation Configure and support services such as reverse proxies, firewalls, and virtualized networks Monitoring, Observability & Reliability Monitor systems and strengthen observability practices using tools like Grafana, Prometheus, and Telegraf Identify system bottlenecks and perform root cause analysis on incidents Help implement proactive alerting, performance tuning, and capacity planning strategies Architecture & Collaboration Contribute to architectural decisions for new systems, virtualization expansion, and datacenter upgrades Collaborate with developers, network engineers, and cloud engineers to integrate systems effectively Document system configurations, procedures, and runbooks to ensure knowledge sharing and disaster recovery preparedness Requirements English proficiency at B2 level or above. 5+ years of hands-on experience in system administration or infrastructure engineering Experience supporting 24x7 high availability environments, servers, load balancing systems, and virtualized infrastructure Strong background in Linux system administration Solid understanding of networking fundamentals Hands-on experience with Proxmox or other virtualization platforms (e.g., VMware, KVM) Proficiency with automation tools such as Ansible and/or Terraform Experience with Docker and managing containerized services Familiarity with GitLab and version control practices Experience with observability and monitoring tools (e.g., Grafana stack, or similar) Ability to learn new tools through documentation and apply them independently Nice to Have Previous experience in telecom, hosting, datacenter, or infrastructure service providers What We Offer At EdgeUno, we offer a competitive compensation package, training and development opportunities, and a collaborative environment where you will be part of a technical team committed to operational excellence. You will also gain exposure to regional and international projects across Latin America. We work with purpose to deliver the infrastructure that powers cloud, gaming, streaming, and enterprise expansion in the region. Come build the backbone of the internet with us.