Senior Communications Manager, Global Technology & Operations

Job description

Job Location CINCINNATI GENERAL OFFICES Job Description The Senior Communications Manager, Global Technology & Operations (GTO), will shape how P&G tells the story of technology, innovation, AI, and digital transformation. Partnering closely with P&G's Chief Technology Officer (CTO) and GTO leadership team, this role will develop the narratives, engagement strategies, and executive thought leadership programs that bring GTO's vision, strategy, and impact to life. GTO is a global organization of more than 500 highly skilled and diverse IT professionals who enable critical business capabilities across P&G. The organization's core platforms and product releases impact P&G employees worldwide, making effective communication, engagement, and change adoption essential to business success. This individual will serve as a trusted strategic communications partner, translating complex technology initiatives into compelling stories that strengthen employee engagement, support talent attraction and retention, enhance executive visibility, accelerate adoption of technology-driven change, and reinforce P&G's position as a technology-enabled leader in consumer goods. Success in this role requires exceptional storytelling ability, executive communications expertise, strong business and technology acumen, and the ability to influence across a diverse set of internal and external stakeholders. Key Responsibilities: 1. Strategic Communications & Narrative Development Develop and evolve the GTO communications strategy, aligned to organizational priorities, business goals, and key stakeholder audiences. Shape the overarching GTO narrative, translating complex technology initiatives into clear, compelling stories that demonstrate business impact and value. Identify, curate, and amplify examples of innovation, transformation, and business outcomes across GTO and the company. Build messaging frameworks and content that strengthen understanding of GTO's mission, strategy, and contribution to P&G's success. 2. Employee Engagement & Culture Develop communication programs that foster employee engagement, connection, and pride across the global GTO organization. Elevate and celebrate the people, teams, and innovations shaping GTO's success through recognition and storytelling initiatives. Partner with Talent, HR, and leadership teams to strengthen GTO's brand and support attraction and retention of top technology talent. Help employees connect their work to the broader GTO strategy and business impact, reinforcing a culture of innovation, ownership, and continuous learning. 3. Communications Planning & Channel Management Lead integrated communications planning for major technology, core platform and product releases, and transformation milestones that impact employees globally. Develop and manage a communications calendar that aligns key messages, events, leadership forums, and organizational priorities. Support the execution of recurring communication programs including town halls, leadership updates, newsletters, and other employee engagement forums. Monitor communication effectiveness and audience engagement metrics, leveraging insights to continuously improve messaging, channels and the employee communications experience. Partner with stakeholders across GTO to coordinate timely, audience-centered communications that drive awareness and understanding. 4. Executive Visibility & Thought Leadership (CTO) Develop and execute the CTO's executive visibility and thought leadership strategy to position the CTO as a credible voice on technology, innovation, AI, and digital transformation. Identify, evaluate, and manage strategic external speaking, media, and industry engagement opportunities. Create executive-ready content including speeches, articles, briefing materials, social content, and message platforms that advance P&G's information technology narrative. Prepare the CTO for external engagements through strategic counsel, messaging support, audience insights, executive communications coaching, and presentation preparation to maximize impact with industry audiences, partners and media. Drive post-engagement amplification strategies to extend reach, strengthen reputation, and maximize business impact. Provide strategic communications counsel to the CTO and leadership team during complex, sensitive, or high-visibility situations, ensuring clear, consistent, and stakeholder-centered messaging. This includes partnering with Information Security, Corporate Communications, Legal, and leadership teams to align messaging during incidents and emerging issues. 5. Enterprise Technology, Security & Business Services Communications Serve as a member of the broader communications team supporting Information Technology, Information Security, and Global Business Services, contributing communications expertise across priority initiatives, organizational needs, and strategic projects as business priorities evolve. Support enterprise technology transformations, core platform releases, and major IT initiatives with communications strategies that enable employee readiness, adoption, and business impact globally. Partner with Human Resources and technology leaders to develop communications that promote career growth opportunities, highlight critical skills and capabilities, strengthen the employee experience, and support the attraction, retention, and development of top technology talent. Job Qualifications · Strategic Communications & Narrative Development Ability to develop communication strategies and translate complex technology initiatives into clear, compelling business narratives that drive understanding, engagement, and business impact. · Executive Communications & Thought Leadership Experience advising senior leaders and developing executive visibility, thought leadership, and positioning strategies across internal and external audiences. · Storytelling & Content Creation Exceptional writing, editing, and content development skills across speeches, presentations, articles, social content, and executive communications. · Digital, AI & Social Media Fluency Demonstrated ability to leverage AI-enabled communications tools, digital platforms, analytics, and executive social media channels to enhance storytelling, audience engagement, and communications effectiveness. · Stakeholder Influence & Relationship Management Proven ability to build trust, influence outcomes, and collaborate effectively across senior leadership, technology teams, HR, Corporate Communications, and external partners. · Technology & Business Acumen Strong understanding of technology, AI, digital transformation, and innovation, with the ability to connect technical initiatives to business value, reputation, and talent outcomes. At P&G, we believe that diverse experiences help build strong leaders. Mobility is a key component of many management careers, providing opportunities to grow through different assignments, locations, and business challenges. Candidates should be prepared to consider relocation opportunities throughout their career as business needs and development opportunities arise. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE . Procter & Gamble participates in E-Verify. Qualified individuals will not be disadvantaged based on being unemployed. P&G is dedicated to meeting the needs of applicants requesting an accommodation/adjustment due to a disability in order to complete the online application process. If you have a disability that affects your ability to complete our online application process, please visit our Disability Accommodation Page . Job Schedule Full time Job Number R000160723 Job Segmentation Experienced Professionals Starting Pay / Salary Range $125,700.00 - $157,100.00 / year