Senior Complex Claim Representative - General Liability

Job description

**Our Story** Imagine being part of a team that’s not just shaping the future but actively driving it. At **Davies North America**, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. **Davies North America** is looking for someone who will be responsible for managing and resolving moderate to high-severity General Liability claims with a strong emphasis on coverage analysis, investigation, and strategic claim resolution. The position focuses on program-based business including non-trucking liability, habitational risks, and pet care operations (including dog walkers, pet sitters, groomers, and related services). Many of these programs involve diverse liability exposures requiring a well-rounded understanding of bodily injury, property damage, and premises-based claims. This role requires an experienced claims professional who can independently manage a varied GL caseload while providing clear coverage analysis and driving efficient, defensible outcomes.