Senior Consultant / Consultant - Commercial Strategy

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role Business Consulting at Veeva is a unique group fusing strategy and technology inside a company at the forefront of digital innovation in Life Sciences; establishing a leading Business Consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Senior Consultant/Consultant in our China Business Consulting practice, you will be the bridge between business vision and technology execution. You will not just advise; you will ensure our clients—top-tier life sciences companies—successfully adopt and maximize the value of Veeva’s commercial cloud. This role specifically focuses on Change Management, System Evaluation & Assessment, and Business Analysis, helping clients navigate the complexities of digital transformation in the dynamic Chinese market. ### What You’ll Do - **Change Management & Adoption:** Lead organizational change management (OCM) workstreams for large-scale digital transformation projects. Design adoption strategies, communication plans, and training programs to ensure Field Force and Medical teams embrace new commercial models. - **System & Technology Assessment:** Conduct deep-dive assessments of clients’ current commercial technology stacks. Identify gaps between business needs and system capabilities, and recommend "To-Be" architectures that leverage Veeva’s full ecosystem. - **Business Analysis & Requirement Translation:** Act as a lead Business Analyst (BA). Facilitate workshops with business stakeholders (Sales, Marketing, Medical) to capture requirements and translate them into functional specifications for technical teams. - **Process Optimization:** Map and re-engineer commercial processes to align with industry best **practices in China.** - **Project Delivery:** Manage critical workstreams, ensuring deliverables are high-quality, on time, and directly address the client's strategic goals. ### Requirements - **Experience:** 3+ years of experience in Management Consulting, Internal Strategy, or Commercial Operations within the Life Sciences industry. - **Core Competency - Change Management:** Proven track record in driving user adoption and managing resistance during system implementations. - **Industry Knowledge:** Deep understanding of the China Pharma commercial model (VBP impact, NRDL, OMNI-channel engagement). - **Soft Skills:** Excellent stakeholder management and workshop facilitation skills. - **Language:** Native Mandarin and fluent English (written and verbal). ### Nice to Have - Experience with **Veeva CRM** or **Salesforce** ecosystems. - Certification in Change Management (e.g., PROSCI) or project management (e.g., PMP)